SmartMeetings.ai vs Eric.ai Detailed comparison features, price

SmartMeetings.ai

SmartMeetings.ai focuses on optimizing customer interactions to drive revenue growth. It relieves the burden of manual tasks by automating processes like note-taking and CRM updates. The platform records and transcribes meetings, generating concise, human-level summaries with clearly defined action items.

Additionally, SmartMeetings facilitates efficient meeting review, enabling users to quickly locate specific recordings. It also provides concise summaries and analyzes conversations for topic mentions, behaviors, and sentiment. By extracting pivotal moments, the platform empowers users to gain immediate understanding of their key data.

Eric.ai

Eric.ai serves as an intelligent meeting assistant designed to automate the process of note-taking during virtual meetings. It seamlessly integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams to record and transcribe discussions with high accuracy and speed. By handling the transcription, summarization, and identification of key action items automatically, Eric.ai allows participants to focus fully on the conversation and meeting objectives rather than administrative tasks.

The platform transforms meeting recordings into easily digestible formats, including downloadable transcripts, concise summaries, and actionable tasks assigned to owners with due dates. All meeting data is stored in a centralized, searchable repository, creating a valuable knowledge base for teams. This ensures that important information and assigned responsibilities are captured, easily accessible, and followed up on, thereby enhancing productivity and accountability across the organization.

SmartMeetings.ai

Pricing

Paid

From 24$

Eric.ai

Pricing

Freemium

From 16$

SmartMeetings.ai

Features

Call Recording: Records all customer meetings.
Automated Notes: Generates human-level summaries with actionable items.
In-Call Prompts: Assists users in showcasing their optimal self during presentations.
Meeting Review: Simplifies searching for specific recordings with concise summaries.
Topic Tracking: Monitors the mentions of specific topics within conversations.
Sentiment Analysis: Analyzes the overall sentiment expressed during meetings.
CRM Automation: Updates CRM systems directly from meeting notes.
Multilingual Support: Offers support for multiple languages.
24/7 Support: Provides chat and email support around the clock.

Eric.ai

Features

Automatic Transcription: Records and transcribes virtual meetings across Zoom, Google Meet, and Microsoft Teams.
AI Summaries: Generates concise summaries of key meeting points.
AI Action Items: Automatically identifies and extracts action items, assigning owners and due dates.
Cross-Platform Support: Works seamlessly with Zoom, Google Meet, and Microsoft Teams.
Centralized Repository: Stores all meeting transcripts, summaries, and actions in one place.
Full Meeting Search: Allows users to search for specific notes or action items across all meetings.
Integration Support: Connects with existing software tools to streamline workflows (e.g., Jira mentioned in plan comparison).

SmartMeetings.ai

Use cases

Sales team performance optimization
Customer success management
Efficient meeting record keeping
Coaching and training sales representatives
Streamlined customer feedback analysis
Proactive deal and account management
Improving customer interactions

Eric.ai

Use cases

Eliminate manual note-taking during virtual meetings.
Improve focus and participation in meetings.
Ensure accurate capture of decisions and action items.
Reduce time spent on post-meeting administrative tasks.
Enhance accountability by tracking action item completion.
Create a searchable knowledge base from meeting content.
Facilitate quicker distribution of meeting minutes and summaries.

SmartMeetings.ai

FAQs

How does SmartMeetings.ai enhance meetings?

By providing in-call prompts, sentiment analysis, topic tracking, and summarizing key moments.

Can SmartMeetings.ai integrate with CRM systems?

Yes, it automates CRM updates from meeting notes. You can integrate with Microsoft Dynamics CRM, Salesforce and other systems.

Eric.ai

FAQs

Do we really get unlimited users?

Yes! You can add as many users as you want to any plan. The free plan includes unlimited users at no extra cost, you just need to make sure you purchase sufficient pre-paid meeting credits.

How are meeting hours (credits) calculated?

Your workspace has a pool of meeting hours. When you have a new meeting, hours are reduced based on the time Eric.ai is present, rounded up to the nearest 5-minute interval. The number of participants doesn't affect credit usage (e.g., a 30-minute meeting uses 30 minutes of credits).

Do you offer any further discounts?

We offer annual discounts. We frequently offer special discounts for educational institutions and charitable organisations. Please contact us for more information.

What is the shared team allowance?

On paid plans, you receive a minutes allowance per user added to a shared workspace pool (e.g., 10 users on Pro get 750 hours monthly). This allowance can be used unevenly by team members. Unused hours expire at the end of the monthly billing cycle.