Retell AI vs CallFluent AI Detailed comparison features, price

Retell AI

Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.

Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.

CallFluent AI

CallFluent AI provides a platform to create human-like AI voice agents capable of handling phone calls 24/7. These agents automate both inbound and outbound calls, improving customer interactions and increasing efficiency.

The platform integrates with over 3000 applications, including GHL, HubSpot, and Zapier. Call recordings, transcriptions, and sending SMS messages during calls are also supported functionalities.

Retell AI

Pricing

Usage Based

CallFluent AI

Pricing

Paid

From 37$

Retell AI

Features

Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
Branded Call ID: Displays the brand name on outbound calls.
Verified Phone Numbers: Prevents numbers from being marked as spam.
Multilingual Support: Offers support for over 18 languages.

CallFluent AI

Features

Human-like Voices: Create AI voice agents with realistic voices and intelligent speech detection.
No-Code Agent Builder: Get started in three simple steps using a visual agent configuration tool.
Multi-lingual Support: Agents can understand and speak over 30 languages.
ElevenLabs Integration: Access a wide range of voices and accents, including voice cloning.
Call Management: Record, transcribe, and review phone calls.
Workflow Integrations: Connect with over 3000 apps, including Zapier and webhooks.
SMS & Email: Send SMS messages and emails during calls.
Call Forwarding: Transfer calls to specific team members or departments.
AI Audio Intelligence: Superior Noise Reduction in Calls, Customer Sentiment Analysis, Advanced Call Summary, User Intent & topic detection, and Voicemail detection.

Retell AI

Use cases

Lead Qualification
Customer Support
Receptionists
Dispatch Service
Appointment Setting
Surveys
Debt Collection

CallFluent AI

Use cases

Automate outbound calls for sales teams and close clients during phone calls.
Provide 24/7 customer support.
Manage appointment bookings and reminders.
Handle peak call center times.
Collect customer feedback.
Streamline dental implant inquiries and appointments.
Provide instant property details for real estate agencies.

Retell AI

FAQs

How can I create a voice AI agent for my company?

Creating a voice AI agent with Retell is easy! Start by creating an account on the Retell dashboard. Each account comes with 60 minutes of free usage. Once logged in, you can build a voice agent and use our custom tools to integrate it with your company’s data seamlessly.

What is the pricing for Retell AI?

Retell AI offers a pay-as-you-go model starting at $0.07 per minute, depending on the selected voice and LLM configurations. We also offer an Enterprise Plan with reduced rates, custom concurrent call options, and premium support.

Can I connect the agent to my existing phone number?

Yes, you can! Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number.

What resources does my company need to use Retell AI?

You’ll need one engineer to integrate Retell AI with your systems and create a voice AI agent. The initial setup typically takes anywhere from a few hours to a few days. Once the agent is set up, ongoing maintenance can be handled by a product manager or similar team member.

If someone is not talking during the call, will you still charge the fee?

Yes, we calculate the entire length of the call because the speech-to-text module continues to operate throughout.

CallFluent AI

FAQs

Do I need to install CallFluent?

No, you don’t need to download or install anything. Callfluent is a cloud based app, that means that it is hosted in the cloud and you can access it from any device anytime.

Can I use CallFluent in Sales Calls?

Yes, absolutely! CallFluent is designed to enhance sales calls by providing AI-powered agents that can engage with customers, answer questions, and assist in closing deals effectively.

Can I use CallFluent in Customer Support?

Certainly! CallFluent is ideal for customer support, allowing you to automate responses, handle inquiries, and provide assistance to customers in a timely and efficient manner.

Can I integrate CallFluent with other tools or platforms?

Yes, CallFluent offers flexible integration options to seamlessly connect with your existing tools and platforms. Whether it's CRM software, helpdesk systems, or other communication channels, you can integrate CallFluent to enhance workflow efficiency and maximize productivity.

Can I customize the behavior of AI agents on CallFluent?

Yes, you can! CallFluent offers customization options that allow you to tailor the behavior of AI agents to match your brand's tone, style, and specific requirements. From scripting responses to adjusting conversational flow, you have full control over how your AI agents interact with customers.