Querix
vs
Quiq
Querix
Querix empowers businesses to build and deploy virtual assistants tailored to their specific needs. It offers a no-code platform that allows for rapid creation and customization, streamlining operations across various departments, including customer service, marketing, sales, and human resources.
The platform centralizes knowledge, facilitates access to information, and provides data-driven insights, improving decision-making and operational efficiency. Querix ensures secure and compliant handling of data, offering features like hallucination control and sensitive information filtering.
Quiq
Quiq offers a robust platform for enterprises to build and manage AI-powered customer experiences. With Quiq's AI Studio, businesses can design, test, deploy, optimize, and analyze agentic AI that reasons on their knowledge base and data in real-time.
Quiq supports deployment across multiple digital channels, including web chat, SMS, Facebook Messenger, Instagram, WhatsApp, Apple Messages for Business, and X. The platform also offers seamless integrations with popular enterprise systems like Salesforce, Oracle, Zendesk, SAP, and others, along with strong security and compliance features, including SOC 2, GDPR, and HIPAA compliance.
Querix
Pricing
Quiq
Pricing
Querix
Features
- Seamless Integration: Embed dynamic chat widget on any website.
- User-Friendly Interface: Easy management with a non-technical user dashboard.
- Flexible Document and Data Management: Manage documents using user-managed datasets.
- Multiple Data Sources: Supports PDFs, Google Drive, and public datasets.
- Customizable Agents: Tailor multiple agents to specific client requirements.
- Workspace Configuration: Configure workspaces for different projects or organizations.
- Multichannel and Multilingual: Adapts to different environments.
- Hallucination Control: Ensures precise responses.
- Sensitive Information Filtering: Protects user privacy.
- API Integration: Integrate with other systems via APIs.
Quiq
Features
- AI Studio: Design, test, deploy, optimize, and analyze agentic AI.
- Multi-Channel Deployment: Deploy AI Agents across web chat, SMS, and social media platforms.
- Enterprise Integrations: Seamlessly connect with Salesforce, Oracle, Zendesk, SAP, and more.
- Reporting and Analytics: Track contact center and AI agent performance with detailed metrics.
- Security and Compliance: SOC 2, GDPR, and HIPAA compliance with industry-leading security protocols.
- Scalability and Reliability: Built on cloud infrastructure with automatic scaling and 24/7 monitoring.
- Data Sovereignty: Strict data privacy standards and control over data usage.
Querix
Use cases
- Customer support
- Product and service information
- Marketing insights and analytics
- Sales personalization and automation
- Human resources onboarding and support
- Internal support and operations
Quiq
Use cases
- Enhance customer support with AI-powered agents.
- Automate responses to frequently asked questions.
- Streamline customer interactions across multiple channels.
- Improve contact center efficiency with AI assistance.
- Gather data and insights on customer interactions.
- Boost sales through pre-sale and up-sell support
Querix
FAQs
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Do you have any questions about Querix?
Ask us anything you need to know about our technology, its features, request a demo or anything else, we are here to help you!
Quiq
FAQs
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What messaging channels does Quiq support?
Quiq supports web chat, SMS, Facebook Messenger, Instagram, WhatsApp, Apple Messages for Business, X, and more.What kind of reporting does Quiq provide?
Quiq offers comprehensive reporting for both contact center and AI agent performance, including real-time and historical data, customizable metrics, and data portability via webhooks and CSV.Is Quiq compliant with data privacy regulations?
Yes, Quiq is compliant with SOC 2, GDPR, and HIPAA regulations, ensuring data security and privacy.
Querix
Uptime Monitor
Average Uptime
99.68%
Average Response Time
2250.27 ms
Last 30 Days
Quiq
Uptime Monitor
Average Uptime
99.76%
Average Response Time
311.79 ms
Last 30 Days
Querix
Quiq
