Innerview vs Userview Detailed comparison features, price

Innerview

Innerview revolutionizes the user research process by combining advanced AI technology with powerful analysis tools to transform interview data into actionable insights. The platform features industry-leading speech recognition, multilingual support, and automated analysis capabilities that help teams extract valuable insights without the traditional time-intensive manual process.

The platform empowers organizations with comprehensive research management features including sentiment analysis, automated customer profiling, and cross-interview trend analysis. With enterprise-level security and customizable AI prompts, teams can efficiently organize, analyze, and share research findings while maintaining data confidentiality.

Userview

Userview is a cutting-edge platform designed to streamline the user interview analysis process for product and UX teams. The tool transforms audio or video recordings into comprehensive interview reports within 5 minutes, offering accurate and customizable user insights.

Built with data privacy at its core, Userview operates under strict GDPR compliance and ensures maximum security by not storing uploaded files or using interview data for AI training. The platform enables real-time collaboration through shareable links and supports analysis in 31 different languages, making it an invaluable tool for global research teams.

Innerview

Pricing

Free Trial

Userview

Pricing

Freemium

From 59$

Innerview

Features

Automated Analysis: AI-powered data analysis from multiple perspectives
Smart Search: Filter and search functionality across past interviews and studies
Customer Profiling: Automatic segmentation of data into customer profiles
Sentiment Analysis: Automatic tagging of positive and negative user feedback
Multilingual Support: Instant translation while maintaining user language preference
Secure Infrastructure: Enterprise-level controls and encryption
Customizable AI Prompts: Personalized insight discovery
Cross-Interview Analytics: Surface key topics and trends across all interviews

Userview

Features

Interview Insights: Get actionable user interview reports with just a few clicks
Project Synthesis: View trends across multiple interviews and studies
AI Chat: Ask questions about conducted research and dig deeper
Custom Reports: Add generated magic insights to research reports
Transcription: High-quality transcripts from audio or video files
31 Language Support: Analysis in multiple languages
Team Collaboration: Real-time work with shared report links
Data Privacy: GDPR compliant with no file storage

Innerview

Use cases

Onboarding optimization
Feature release analysis
Churn analysis
Market research
Sales follow-ups
Customer support improvement
Waitlist management
Product roadmap planning
Case study creation
Event feedback analysis

Userview

Use cases

Analyzing user research interviews
Creating product development insights
Team collaboration on user research
Cross-language user interview analysis
Generating research reports
Identifying user pain points and delights
Tracking feature requests and user feedback

Innerview

FAQs

How does the automated analysis feature work?

The platform uses AI to analyze interview data from multiple perspectives, automatically extracting insights, identifying trends, and performing sentiment analysis across all interviews.

What languages does the platform support?

The platform offers multilingual fluency, allowing users to speak in their preferred language while providing instant translation of insights.

How does the platform ensure data security?

Innerview implements enterprise-level controls and encryption to keep interviews and insights secure throughout the entire process.

Userview

FAQs

Why choose Userview?

Users choose Userview for its ease of use, accurate and reliable insights, strict data privacy policies (no AI model training with user data), and GDPR compliance.

Which insights can I generate?

You can generate interview and project insights including summaries, pain points, user delights, feature requests, confusions, key activities, core motivations, and reported bugs.

Are AI models trained with my data?

No, Userview never uses any of your data to train AI models, including both OpenAI's GPT models and custom language models.

What's included in the free trial?

The 14-day free trial includes full access to all features with 3 interview uploads, no credit card required.