Hi Chat Assistant vs HeiChat Detailed comparison features, price

Hi Chat Assistant

Hi Chat Assistant is a smart sales chatbot solution designed to enhance your business. It leverages Artificial Intelligence (AI) to automate customer interactions, improve lead generation, and optimize your marketing efforts.

The platform provides an intuitive interface and offers seamless integration with various platforms, including WhatsApp Business and popular e-commerce solutions like Shopify and WooCommerce. With Hi Chat Assistant, businesses can provide instant responses, personalize customer service, and remain available 24/7, ultimately increasing conversion rates and improving customer satisfaction.

HeiChat

HeiChat provides an efficient way to engage customers and improve conversion rates for e-commerce businesses. This advanced AI chatbot offers personalized customer support 24/7, supporting over 90 languages, addressing inquiries, and recommending products.

It integrates seamlessly with popular e-commerce platforms such as Shopify and WooCommerce, and installation is quick and requires no technical skills. The chatbot can be trained with a knowledge base to provide accurate and relevant answers to customer questions, improving the overall shopping experience.

Hi Chat Assistant

Pricing

Free Trial

HeiChat

Pricing

Freemium

Hi Chat Assistant

Features

Interfaz Intuitiva: A modern and user-friendly chat window for customers.
Respuestas Inmediatas: AI responds in seconds to customer inquiries.
Disponibilidad 24/7: Chatbot operates without time or geographical restrictions.
Escalable: Adjusts the chat flow based on business demand.
Multicanal: Integrates with web, WhatsApp Business, and social media platforms.
Back Office Ágil: Manage frequent answers, set up promotions, and manage users in a simple control panel
Panel de Ventas: Visualize in real-time your prospects, the status of each sale and key metrics.

HeiChat

Features

Personalized Answers 24/7: Provides continuous, tailored support to customers.
Multilingual Support: Operates in over 90 languages.
Fast Navigation: Offers quick and natural conversations for instant customer assistance.
Customer Data Analysis: Delivers insights into customer needs through a powerful dashboard.
E-commerce Platform Integration: Seamlessly integrates with Shopify and WooCommerce.
Trainable AI: Allows users to refine the AI's responses for greater accuracy.
Multiple AI Models: Users can choose different AI models including GPT-4.

Hi Chat Assistant

Use cases

Automated 24/7 customer service
Lead generation and qualification
Sales management and tracking
Integration with CRM systems
E-commerce support and integration with platforms like Shopify and WooCommerce

HeiChat

Use cases

Answering customer inquiries about products and services
Providing product recommendations based on customer preferences
Assisting with order tracking and shipping information
Addressing FAQs about return policies and other shop policies
Improving website navigation and user experience
Gathering customer feedback and insights

Hi Chat Assistant

FAQs

¿El chat puede atender por WhatsApp?

Sí, en todos los planes se incluye la posibilidad de atender por WhatsApp Business. Te damos un número nuevo para usar en tu negocio.

¿Puedo usar mi propio número de WhatsApp?

No, actualmente nosotros te proporcionamos uno para habilitar la atención automatizada y cumplir con las políticas de WhatsApp Business API.

¿Se integra con Shopify o WooCommerce?

¡Sí! Podemos conectar Hi Chat Assistant a diversas plataformas, incluidas las tiendas populares Shopify y WooCommerce, entre otras.

¿Ofrecen soporte 24/7?

Sí, nuestro equipo brinda soporte por email y WhatsApp. En planes Premium, respuesta prioritaria garantizada.

¿Qué pasa si supero las conversaciones incluidas?

Se aplica el costo extra por conversación establecido en tu plan. También puedes ampliar tu plan si tus necesidades crecen.

HeiChat

FAQs

What is HeiChat?

HeiChat is a no-code AI Chatbots builder using an advanced scraping technology to provide instant and accurate answers to your customers' questions 24/7.

What are the differences between the Heichat Shopify app and the website version?

The Shopify app and the website version are completely independent. The Shopify app is specifically built for Shopify and deeply integrated with it. If you have a Shopify site, we strongly recommend using the Shopify app. The website version uses web crawlers, manual import of knowledge bases, and other methods to obtain data. It is more general-purpose and suitable for all websites.

How can I add my chatbot to my website?

You can add your chatbot in a few clicks by going in Dashboard > Install to your store> Click on Install. At the moment you can either install it manually by pasting our code snippet in your header, or choose our partners integrations (Shopify, Wordpress…)

Does it support other languages?

HeiChat supports more than 70 languages. No matter the language of your store, HeiChat will answer your customers based on the language they use to ask questions or interact with your Chatbot.

Does it use ChatGPT or GPT4?

Indeed, HeiChat uses GPT-3.5/GPT-4/Claude AI technology to provide the most accurate answers to your visitors and customers, and to keep the conversation with your users as natural and human as possible.