HELPX.AI vs Exei Detailed comparison features, price

HELPX.AI

HELPX.AI provides cutting-edge AI automation to redefine global business standards for customer service. The platform excels in driving customer satisfaction, from answering FAQs to resolving complex issues and enhancing product support.

HELPX.AI ensures businesses stay ahead in service excellence with features including personalized interactions, scalable support, automated service and instant responses. The platform's AI chatbot transforms customer engagement by empowering businesses with real-time updates, automated support, insightful analytics, dynamic lead generation, multilingual communication, and customizable interfaces for superior customer interactions.

Exei

Exei provides an AI-driven solution aimed at transforming customer interactions, sales processes, and operational workflows. It functions as an AI Agent capable of managing customer inquiries, resolving issues, and handling escalations efficiently. The platform offers real-time access to customer information, facilitating seamless service delivery and enhancing customer satisfaction.

Beyond customer support, the tool automates various business tasks. It assists in capturing and qualifying leads to support sales growth, simplifies appointment scheduling with automated reminders, and manages routine operational tasks like ticket creation. Featuring capabilities like voice input and support for over 80 languages, it allows businesses to train the AI on their specific data sources for a customized knowledge base. Integration is designed to be straightforward, requiring no coding for website implementation and offering options for APIs, social media channels, and CMS platforms.

Pricing

HELPX.AI Pricing

Freemium

From $39

HELPX.AI offers Freemium pricing with plans starting from $39 per month .

Exei Pricing

Freemium

From $25

Exei offers Freemium pricing with plans starting from $25 per month .

Features

HELPX.AI

Instant Responses: Offer continuous support with our AI chatbot that instantly addresses queries, ensuring constant customer assistance.
Intelligent, Adaptive Responses: Utilize AI for custom, context-aware solutions that evolve to meet individual customer needs.
Streamlined Operations: Effectively manage various inquiries, allowing your team to concentrate on complex tasks.
Quick Setup: Rapidly deploy the chatbot without needing extensive technical expertise.
Automize Chatbots: Efficiently handle basic and intermediate inquiries, freeing up human agents for advanced issues.
Seamless Integration: Connect the chatbot with databases for real-time information and updates.
User Analytics: Gain insights into user behaviors and preferences to refine services.
Multilingual: Communicate with a diverse audience in their own language.
Tailored Designs: Customize the interface for an engaging, user-friendly experience.
Custom Actions: Trigger forms, text responses, API calls, or iframes based on user intents.
Chatbot Training: Continuously improve accuracy and adaptability with uploaded data.
Custom Chatbot Creation: Build chatbots tailored to specific business needs.

Exei

Multilingual Support: Communicates effectively in over 80 languages.
No-Coding Integration: Easily integrates with websites without requiring coding knowledge.
Voice Input: Enhances user experience with advanced voice input capabilities.
Custom Data Training: Allows training the AI on specific digitally stored data for a robust knowledge base.
Real-Time AI Copilot: Performs real-time actions like retrieving order/delivery status and batch updates.
Operations Automation: Automates ticket creation and routine operational tasks.
Lead Generation & Qualification: Identifies, captures, and qualifies potential customer leads.
Automated Appointment Scheduling: Manages customer appointments, organizes calendars, and sends reminders.
Multiple Integration Options: Offers Website SDK, APIs, WhatsApp & Social Media, and CMS plugins (Shopify, WordPress).
Chat Insights & Analytics: Provides reports on chat intent, summaries, leads, and business analytics.

Use Cases

HELPX.AI Use Cases

Advanced Customer Service automation
Internal Knowledge Hub
Custom Chatbot Creation
Lead generation and qualification
Appointment scheduling and reminders

Exei Use Cases

Streamlining customer support by managing queries and resolving issues.
Providing real-time updates on orders or delivery status.
Automating ticket creation for support and operational tasks.
Escalating complex customer issues seamlessly to live agents.
Capturing and qualifying website visitors as sales leads.
Automating the process of scheduling customer appointments.
Managing calendars and sending automated appointment reminders.
Engaging customers across multiple platforms including websites, WhatsApp, and social media.