Hamming
vs
TestAI
Hamming
Hamming is a comprehensive platform designed to enhance the reliability and performance of AI voice agents. The platform provides automated testing capabilities that can simulate thousands of concurrent phone calls, enabling teams to identify bugs and improve voice agent quality efficiently. It includes sophisticated prompt management tools and a playground for optimizing Large Language Model (LLM) interactions.
The platform features advanced production call analytics that actively tracks and scores user interactions, helping organizations maintain high standards of service quality. With support for multiple languages and the ability to simulate various real-world scenarios including background noise and different accents, Hamming enables organizations to deploy AI voice agents with confidence across diverse use cases.
TestAI
TestAI is an automated platform designed to ensure the performance, accuracy, and reliability of voice and chat agents. The platform achieves this through real-world simulations, comprehensive scenario testing, and trust & safety reporting, providing rapid and thorough AI evaluations.
TestAI simplifies the AI validation process with intuitive tools and offers instant results for fast deployment. Users gain real-time performance insights and detailed analytics, allowing for optimization of every interaction, ensuring smooth and effective conversations.
Hamming
Pricing
TestAI
Pricing
Hamming
Features
- Automated Testing: Simulate thousands of concurrent calls with voice characters
- Prompt Management: Store, version, and sync prompts across voice infrastructure
- Call Analytics: Track and score user interactions in production
- Multi-language Support: Test voice agents in various languages including English, French, German, Hindi, Spanish, Italian
- Scenario Testing: Simulate different accents, background noise levels, and user behaviors
- Quality Scoring: Automated evaluation of call quality with detailed analytics
- Experiment Tracking: Monitor and analyze voice agent performance improvements
- Team Collaboration: Share datasets, test results, and conversation traces
TestAI
Features
- Fast Setup & Easy Testing: Simplifies AI validation with intuitive tools and instant results.
- Real-Time Performance Insights: Provides clear and actionable insights into AI agents' performance.
- Comprehensive Scenario Testing: Simulates endless scenarios to cover every potential interaction.
- Automated Testing: Run tests effortlessly with automated scenarios, saving time and reducing errors.
- Customizable Metrics: Tailor tests to your needs with metrics like accuracy, speed, and engagement.
- Scalable Multi-Agent Testing: Test multiple agents simultaneously.
Hamming
Use cases
- AI Appointment Scheduling
- AI Drive-through Order Taking
- AI Customer Support
- AI Phone Follow-ups
- AI Personal Assistant
- AI Coaching and Tutoring
- Healthcare Communication Testing
- Regulatory Compliance Verification
TestAI
Use cases
- AI Appointment Scheduling
- AI Drive-through
- AI Customer Support
- AI Personal Assistant
- AI Coaching and Tutoring
- AI Phone Followups
Hamming
TestAI