DeveloperHub VS ClickHelp

DeveloperHub Pricing

ClickHelp Pricing

DeveloperHub

• Collaborative Editor: Supports WYSIWYG and docs-as-code (Markdown) with features like image/video embedding, multi-tab code blocks, glossary, templates, and content reuse.
• API Documentation: Create, edit, and publish API references from OpenAPI 2/3 definitions with a three-column layout and 'Try API Out' functionality.
• AI-Powered Tools: Includes AI natural language search for readers, AI writing assistance for creators, and AI feedback spam detection.
• Publishing Workflow: Features drafts, reviews, commenting, instant publishing, edit history, and version control.
• Customization: Allows branding with logos, colours, fonts, custom CSS/JS, custom landing pages/footers, and a dark theme option.
• Analytics and Feedback: Provides built-in search analytics, reader feedback controls (like/dislike), and integration with Google Analytics.
• Versioning: Manage different versions of documentation and API references corresponding to product releases.
• Access Control: Options for public documentation or private documentation with password protection or email invites.

ClickHelp

• AI-Powered Documentation Authoring: Streamlines the creation and management of technical content using AI enhancements.
• Centralized Content Portal: Hosts all documentation types in a single, easily accessible online location.
• Advanced Collaboration Tools: Enables multi-department collaboration with flexible role and permission management.
• In-Depth Analytics and Reporting: Offers detailed insights into documentation usage and effectiveness.
• Easy Content Migration: Supports importing content from MS Word, OpenOffice, HTML, Web Help, and CHM.
• Flexible Permission Management: Provides secure access controls, Single Sign-On, and authentication options.
• Customizable Reader Interface: Allows interface configuration with UI templates and visual settings.
• Multi-Format Publishing: Supports publishing user guides, API docs, knowledge bases, and training materials.
• Translation Management: Facilitates localization workflows for multilingual documentation.
• Reliable Hosting and Backups: Ensures secure, high-performance hosting with automatic encrypted backups.

DeveloperHub Use Cases

• Creating and hosting product user guides.
• Building comprehensive API documentation portals.
• Developing internal knowledge bases.
• Managing release notes and FAQs alongside core documentation.
• Collaborating across technical writing, development, and product teams on documentation.
• Analyzing documentation usage and reader feedback to improve content.

ClickHelp Use Cases

• Creating software user guides and manuals for product documentation
• Building comprehensive knowledge bases for customer and employee reference
• Producing detailed API documentation for developer enablement
• Facilitating onboarding with structured training documentation
• Developing and maintaining internal policies and procedures
• Designing online tutorials for end-user education
• Enabling collaboration between technical writers, developers, and subject matter experts
• Deflecting support cases with up-to-date, searchable self-service documentation

DeveloperHub FAQs

• What counts as a project?

  A project is a documentation site with its set of settings, customisations and collaborators. One project can have many versions and each version has many documentation and references. You can have unlimited pages in a project. A project has its data siloed, and a project can either be public or private.
• What counts as a version?

  A version is a container for documentation and API Reference sections. As your product progresses, you'll be having v2.0, v3.0 and so on. With DeveloperHub you can clone a version with one click and start working on newer version of the product, while keeping the old versions available for customers who are still on older versions. You do not have to version your documentation at all.
• What counts as a documentation section?

  A documentation is a set of pages (unlimited). Each project has versions (v1.0, v2.0...). Each version has documentation (Android SDK, iOS SDK,...) and references (REST API). You could have multiple documentation for different products, to explain more complex subjects separately, or for localisation. You can also use multiple documentation for Release Notes, Frequently Asked Questions, and other kinds of guides.
• Who is an editor?

  An editor is a collaborator on the project. They could be an admin, publisher, writer or reviewer of all published and unpublished documentation. The project owner is the first editor. The number of readers is not limited.
• What happens when I change between paid plans?

  You will instantly get access to that plan's features, and you will be charged a prorated amount based on the percentage of the billing cycle left at the time you changed plans. The impact is carried to the next invoice.

ClickHelp FAQs

• What types of documentation can be created with ClickHelp?

  ClickHelp supports the creation of software user guides, API documentation, knowledge bases, training materials, policies, procedures, and online tutorials.
• Can ClickHelp be used by multiple departments?

  Yes, ClickHelp enables collaboration across teams, allowing involvement from technical writers, developers, marketers, and support specialists.
• Does ClickHelp offer content migration from other formats?

  Yes, ClickHelp supports migrating existing documentation from formats such as MS Word, OpenOffice, HTML, Web Help, and CHM.
• Is there a free trial available for ClickHelp?

  Yes, users can start a free trial to explore ClickHelp's features before committing to a subscription.

Uptime Monitor

Uptime Monitor