Botbiz vs WAToolsOnline Detailed comparison features, price

Botbiz

Botbiz provides a comprehensive solution utilizing the official WhatsApp Business API, positioning itself as an alternative to platforms like Wati, AISensy, and Interakt. It aims to streamline WhatsApp marketing efforts by offering tools for chatbot creation, customer interaction management, and sales enablement directly within the WhatsApp interface. The platform emphasizes avoiding bans by using the official API and offers transparent pricing without additional markup fees on Meta's API charges.

Key functionalities include a visual drag-and-drop editor for building chatbots without coding, a shared team inbox for collaborative customer support using a single WhatsApp number, and the ability to showcase and sell products directly within chats. It also supports the creation of interactive forms for appointment scheduling or lead capture, automated sequence messaging (drip campaigns) for customer engagement, and AI chatbot training using website URLs, FAQs, or uploaded documents. Integration capabilities allow connection with numerous third-party applications via webhooks, Zapier, and Pabbly.

WAToolsOnline

WAToolsOnline transforms WhatsApp into a powerful marketing and sales channel by utilizing artificial intelligence for campaign automation and customer interaction. Businesses can benefit from high read rates with WhatsApp Blast, foster efficient communication with customers, and streamline their support and sales processes using advanced AI chatbots. The platform provides integrations with over a thousand apps via services like Zapier and Make, broadening businesses' reach and operational flexibility.

Users can launch targeted campaigns, manage customer chats, and automate responses with AI bots that handle common queries or hand over conversations to human operators. A user-friendly dashboard supports sending documents, images, and rich message templates, while compatibility with Shopify and WooCommerce enables seamless e-commerce operations. Robust data security and flexible, scalable subscription options make it ideal for businesses seeking to scale their marketing and sales efforts on WhatsApp.

Pricing

Botbiz Pricing

Freemium

From $19

Botbiz offers Freemium pricing with plans starting from $19 per month .

WAToolsOnline Pricing

Freemium

From $20

WAToolsOnline offers Freemium pricing with plans starting from $20 per month .

Features

Botbiz

Visual Drag & Drop Flow Builder: Create chatbots graphically without code.
Shared Team Inbox: Collaborate on customer support using one WhatsApp number.
Sell Products on WhatsApp: Showcase and sell products directly within the chat.
WhatsApp Form Flows: Build interactive forms for appointments, feedback, and leads.
Sequence Message (Drip Campaign): Automate targeted message sequences for engagement.
AI WhatsApp Chatbot Training: Train chatbots using URLs, FAQs, or documents.
Extensive Integrations: Connect with 1000+ apps via Zapier, Pabbly, and webhooks.
AI Bot Reply: Automate customer responses using AI.
Powerful Analytics: Track message performance and engagement metrics.
Message Templates: Use pre-approved WhatsApp templates for consistent messaging.
Custom Fields: Collect personalized user data.
Subscriber Segmentation: Target specific audience segments.
E-commerce Integration: Sync with Shopify and WooCommerce.
Google Sheet Integration: Manage customer data via Google Sheets.
Chat Widget: Engage website visitors with an interactive chat widget.

WAToolsOnline

AI Chatbot: Automated replies and handover to human operators
WhatsApp Blast: High-volume message distribution for campaigns
Campaign Manager: Design, target, and execute campaigns easily
Third-party Integrations: Connects with Shopify, WooCommerce, Zapier, and Make
Customer Support Automation: Manual and AI-powered chat support
Rich Media Messaging: Send documents, images, and templates
Flexible Pricing Plans: Scalable subscription options for all business sizes
Booking Reminders: Automated reminders for customer bookings
Voice Flow: Voice message automation for customer interaction
Data Security: Strong encryption and best practice compliance

Use Cases

Botbiz Use Cases

Building engaging WhatsApp chatbots without coding.
Collaborating on customer support via a shared WhatsApp inbox.
Selling products and processing orders directly through WhatsApp.
Automating appointment scheduling and lead capture via WhatsApp forms.
Running automated drip marketing campaigns on WhatsApp.
Training AI chatbots using existing website content, FAQs, or documents.
Integrating WhatsApp communication with CRM, e-commerce, and other business tools.
Automating customer service replies using AI.
Analyzing the effectiveness of WhatsApp marketing campaigns.
Streamlining customer interactions for Shopify and WooCommerce stores.

WAToolsOnline Use Cases

Automate customer support on WhatsApp with AI chatbots
Send marketing blasts to targeted contact lists
Improve sales conversions through high-engagement chat campaigns
Streamline e-commerce support via Shopify and WooCommerce integrations
Manage customer conversations and FAQs efficiently
Send booking reminders automatically to clients
Integrate WhatsApp communication with existing business tools

FAQs

Botbiz FAQs

Is Botbiz an Official WhatsApp Marketing Platform?

Yes, Botbiz is an official Meta Business Partner leveraging WhatsApp Business APIs.
Is a new phone number required for the WhatsApp Business Platform?

You can use an existing number, but it must be completely transferred to the business platform, meaning it can no longer be used with the regular WhatsApp customer or business app.
Does WhatsApp charge for sending messages?

Yes, Facebook charges per conversation on the WhatsApp Business Platform. However, each WhatsApp Business account receives 1,000 free conversations per month.
Who manages the WhatsApp Business Platform account?

You manage your own business accounts, WhatsApp business account, phone number, and payment mechanism. Botbiz does not control these aspects.
Is business verification needed to use Botbiz with WhatsApp?

No, business verification and app approval are not required to start. However, verification is needed if you want to display your verified business name alongside your phone number.
How does message credit work in Botbiz?

Sending a message costs 1 credit. Receiving a message costs 1 credit. Webhook calls (like delivery notifications) also cost 1 credit each.

WAToolsOnline FAQs

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time without hidden fees or penalties.
How do I create a WhatsApp marketing campaign?

The platform provides an intuitive interface for designing, targeting, and launching campaigns, with support available if needed.
Is user data secure on the platform?

Yes, the platform employs robust encryption protocols and adheres to industry best practices to ensure data security.
Are META (WhatsApp) message charges included in the platform pricing?

No, the pricing mentioned is for platform usage only. WhatsApp charges are separate and can be found on their official site.
Can WAToolsOnline integrate with existing business tools?

Yes, it offers integrations with a variety of third-party tools and services for a seamless business workflow.