Arini favicon Arini vs Rondah AI favicon Rondah AI

Arini

Arini serves as an advanced AI receptionist specifically designed for dental practices, handling over 10,000 calls daily across the US and Canada. The system manages appointment scheduling, patient communications, and emergency bookings through both voice calls and text messages, operating 24/7 to ensure no patient call goes unanswered.

The platform integrates seamlessly with existing dental practice management software and phone systems, offering features like block scheduling, staggered appointments, and customizable call flows. Arini has demonstrated significant impact for dental practices, helping increase revenue through improved call handling and reduced operational costs.

Rondah AI

Rondah AI offers a specialized service by creating custom AI receptionists tailored for dental service organizations (DSOs). This service enhances customer experience by ensuring that practices never miss a call, allowing staff to concentrate on in-person patient care.

Rondah AI integrates directly with existing practice management software. It provides comprehensive support by handling incoming calls, scheduling appointments, and delivering key insights through detailed analytics. The system is designed to centralize front-office operations, improving efficiency and patient interaction across all practices within a DSO.

Arini

Pricing

Contact for Pricing

Rondah AI

Pricing

Contact for Pricing

Arini

Features

  • OmniChannel Communication: Handles both calls and text messages
  • 24/7 Availability: Continuous patient communication support
  • Automated Scheduling: Advanced booking logic with block and staggered appointments
  • Practice Management Integration: One-click integration with existing software
  • Customizable Call Flow: Configurable communication patterns and responses
  • Real-time Notifications: Instant updates on bookings and patient interactions
  • HIPAA Compliant: Secure handling of patient information
  • Analytics Dashboard: Track key metrics and performance

Rondah AI

Features

  • Effortless Scheduling: Proprietary scheduling engine built to work with every practice’s unique scheduling preferences.
  • Automates activities: Takes calls, books clients, and sends reminders.
  • Eliminates wait time: Simultaneously handles multiple calls.
  • Performs deep tasks: Navigates internal systems to create/cancel calendar meetings and retrieve information.
  • Multilingual: Communicates in multiple languages.

Arini

Use cases

  • Appointment scheduling and management
  • Emergency appointment handling
  • After-hours patient communication
  • New patient registration
  • Schedule modifications and cancellations
  • Patient inquiry handling
  • Insurance verification
  • Special offer communication

Rondah AI

Use cases

  • Managing high call volumes for dental practices.
  • Automating appointment scheduling and reminders.
  • Centralizing front-office operations for DSOs.
  • Providing 24/7 customer service for dental patients.
  • Gathering and analyzing call data for operational insights.

Arini

FAQs

  • How does Arini's implementation process work?
    The implementation process involves integration with practice management software, customization of scheduling rules and call flow by an Implementation Engineer, testing of the custom instance, and finally going live with real patient calls under monitoring.
    Is Arini compatible with my practice management software and phone system?
    Yes, Arini integrates with most dental practice management software (including OpenDental, EagleSoft, Denticon) and phone providers (such as Weave, Mango, GoTo, Jive, RevenueWealth PBX, Telco).
    How secure is Arini's technology?
    Arini is 100% HIPAA compliant, uses strong encryption protocols, follows least privilege principles, and has strict role-based permissions for data access. A Trust Center continuously monitors compliance.

Rondah AI

FAQs

  • How does Rondah AI integrate with my practice management system?
    Rondah AI ensures real-time updates to your practice management system during patient interactions. As patients schedule, reschedule, or cancel appointments, our AI makes immediate updates within your system, reducing any delays or manual input errors. We've developed proprietary tools that streamline these interactions, ensuring seamless and accurate communication with your existing systems, so your data stays current without disrupting your workflow.
    What kind of security measures does Rondah AI implement?
    Rondah AI takes security seriously, employing HIPAA-compliant data protection measures. We use advanced encryption techniques and role-based access controls to safeguard sensitive information. Additionally, we sign Business Associate Agreements (BAAs) with our partners to ensure full compliance with healthcare privacy regulations.
    What does the setup process for Rondah AI involve?
    The setup process is highly tailored to your practice. We work closely with your team to understand your unique workflows and operational needs, ensuring that the AI agent we build is fully customized for your practice. This is not a one-size-fits-all solution; we create a bespoke AI receptionist that aligns with your specific processes. Our goal is to deliver a system that mirrors the way your practice already operates, making for a smooth transition.
    Can Rondah AI handle complex booking scenarios?
    Yes, Rondah AI is designed to handle even the most complex scheduling needs. Whether it’s managing recurring appointments, multi-step bookings, or specific patient preferences, our AI can adapt to your practice’s requirements.
    Does Rondah AI support multiple languages?
    Yes, Rondah AI can communicate with patients in various languages, allowing your practice to provide a personalized experience for patients who speak different languages.

Arini

Uptime Monitor

Average Uptime

99.95%

Average Response Time

314.93 ms

Last 30 Days

Rondah AI

Uptime Monitor

Average Uptime

99.81%

Average Response Time

206.93 ms

Last 30 Days

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