AIHelp vs HELPX.AI Detailed comparison features, price

AIHelp

AIHelp is a comprehensive customer support and operations platform designed to enhance user engagement and streamline service delivery. The platform offers a range of AI-powered features, including AI chatbots, in-app messaging, and customizable AI forms, to ensure efficient and personalized customer interactions.

AIHelp integrates seamlessly into both mobile (via SDK) and web environments, providing users with quick and easy access to support. Its robust functionality and customizable workflows cater to complex business needs, while its flexible design allows for scalability as companies grow. AIHelp supports multiple platforms and offers tools for in-app operations and push notifications, improving communication and user retention.

HELPX.AI

HELPX.AI provides cutting-edge AI automation to redefine global business standards for customer service. The platform excels in driving customer satisfaction, from answering FAQs to resolving complex issues and enhancing product support.

HELPX.AI ensures businesses stay ahead in service excellence with features including personalized interactions, scalable support, automated service and instant responses. The platform's AI chatbot transforms customer engagement by empowering businesses with real-time updates, automated support, insightful analytics, dynamic lead generation, multilingual communication, and customizable interfaces for superior customer interactions.

AIHelp

Pricing

Freemium

HELPX.AI

Pricing

Freemium

From 39$

AIHelp

Features

AI Chatbot: Automates customer service with intelligent responses and issue resolution.
In-App Messaging: Enables direct communication between users and customer service within the app.
Customizable AI Forms: Allows creation of tailored forms for various self-service solutions.
Workflow Management: Streamlines issue classification and assignment for efficient resolution.
Push Notifications: Sends targeted messages to users to improve engagement.
Multi-Platform Support: Compatible with all major platforms, including iOS and Android.
Web Customer Support: Provides a user-friendly web chat interface for instant customer interaction.
Team Management: Facilitates efficient team organization and performance monitoring.
Operation Module: Integrates news, strategies, and announcements into the customer service system.

HELPX.AI

Features

Instant Responses: Offer continuous support with our AI chatbot that instantly addresses queries, ensuring constant customer assistance.
Intelligent, Adaptive Responses: Utilize AI for custom, context-aware solutions that evolve to meet individual customer needs.
Streamlined Operations: Effectively manage various inquiries, allowing your team to concentrate on complex tasks.
Quick Setup: Rapidly deploy the chatbot without needing extensive technical expertise.
Automize Chatbots: Efficiently handle basic and intermediate inquiries, freeing up human agents for advanced issues.
Seamless Integration: Connect the chatbot with databases for real-time information and updates.
User Analytics: Gain insights into user behaviors and preferences to refine services.
Multilingual: Communicate with a diverse audience in their own language.
Tailored Designs: Customize the interface for an engaging, user-friendly experience.
Custom Actions: Trigger forms, text responses, API calls, or iframes based on user intents.
Chatbot Training: Continuously improve accuracy and adaptability with uploaded data.
Custom Chatbot Creation: Build chatbots tailored to specific business needs.

AIHelp

Use cases

Enhancing customer support in mobile games.
Improving user engagement in mobile applications.
Providing instant customer service on websites.
Streamlining customer support workflows.
Automating responses to frequently asked questions.
Managing customer feedback and issues.
Gathering user insights through questionnaires.

HELPX.AI

Use cases

Advanced Customer Service automation
Internal Knowledge Hub
Custom Chatbot Creation
Lead generation and qualification
Appointment scheduling and reminders

AIHelp

FAQs

How do you define a Monthly Active User?

A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.

How does the 21 days trial work?

We give you 21 days to download & integrate AIHelp in your mobile app. We won't ask you for your credit card details until after these 21 days.

How do I pay for a AIHelp plan?

You can pay for any of the AIHelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.

Can I upgrade my plan at any time?

Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date.

Do you charge extra for multiple platforms?

No, we don't charge extra for multiple platforms. If you have an iOS and Android app we aggregate the number of monthly active users (MAU), across both platforms.

HELPX.AI

FAQs

Can I build a custom Chatbot using my own data?

Yes, our platform allows you to create a personalized Chatbot using your unique data. Simply upload your information and customize the Chatbot to reflect your specific requirements and brand persona.

Is it possible to integrate my database with the AI Chatbot for real-time updates?

Absolutely. Our AI Chatbots can connect to your existing database, enabling them to query and provide real-time updates to customers, ensuring they have access to the latest information.

Can the AI Chatbot be customized to match my brand's voice and tone?

Yes, our Chatbots are highly customizable. You can tailor the Chatbot’s language, tone, and responses to align perfectly with your brand's voice and communication style.

What kind of support can I expect after deploying the AI Chatbot?

We offer ongoing support to ensure your AI Chatbot operates smoothly. This includes technical assistance, updates, and guidance on optimizing Chatbot performance for your specific needs.

How secure is the data shared with the AI Chatbot?

We prioritize data security. All interactions with the AI Chatbot are encrypted and compliant with data protection regulations, ensuring your and your customers' information remains secure.