Vogent AI that talks on the phone with human-like authenticity

What is Vogent?

Vogent represents a breakthrough in voice AI technology, offering a highly authentic, low-latency live voice AI system capable of conducting phone calls lasting up to one hour. The platform features custom end-to-end pipeline for transcription, reasoning, and speech production, delivering extremely natural conversations with response times under 700ms in 99% of cases.

The system is built on custom language models trained on millions of phone conversations, enabling it to handle hundreds of different task types with human-level performance. With features like knowledge base integration, human handoff capabilities, and post-conversation automation, Vogent provides a comprehensive solution for businesses looking to automate their phone communications efficiently.

Features

Low Latency Response: Sub-700ms response time in 99% of cases
Voice Options: Hundreds of realistic voices with custom voice capability
Language Models: In-house models trained on millions of conversations
API Integration: REST and GraphQL APIs for easy implementation
Automation Tools: Post-conversation outcome extraction and workflow automation
Knowledge Base Integration: Real-time information access during calls
Human Handoff: Seamless transfer to live agents when needed
No-Code Dashboard: Easy management of agents and call tracking

Use Cases

Healthcare appointment scheduling
Construction project coordination
Logistics communication
Travel booking and confirmation
Customer service automation
IVR system navigation
Information verification calls
Automated follow-up calls

FAQs

What is the maximum duration of calls that Vogent can handle?

Vogent can make phone calls up to 1 hour long.
How does Vogent handle complex scenarios?

Vogent can be fine-tuned using sample recordings, transcripts, or talk-tracks to handle edge cases, and can also access knowledge bases during calls for additional information.
What happens if the AI encounters a situation it can't handle?

Vogent offers human handoff capabilities, allowing calls to be transferred to live agents if they need intervention or non-AI expertise.