What is Typewise?
Typewise is an AI Communication Assistant that helps customer service and sales teams communicate faster and more effectively. It offers features like text prediction, auto-generated email and chat responses, autocorrect and grammar check, real-time translation, and a custom AI language model. Typewise integrates with CRM systems, supports multiple languages, and provides quality control and analytics. It is GDPR compliant and available as SaaS or on premises. With Typewise, businesses can save time, increase productivity, and deliver personalized customer service.
Typewise is backed by a trusted customer base and offers a zero-risk pilot with no IT integration required. It ensures full data privacy and security, and delivers a 3-4X return on investment (ROI).
Features
- Text prediction: Auto-completion of entire sentences and paragraphs in real-time.
- Magic reply: Auto-generated email and chat responses based on context.
- Autocorrect & grammar check: Instant correction of typos and grammatical mistakes.
- Real-time translation: Communicate in 26+ languages in real-time without native speakers.
- Custom AI language model: Adapted to your vocabulary, tone of voice, etc.
- Quality control & analytics: Dashboard with quality and performance metrics.
- Multi-language: Support for 40+ languages.
- Instant setup: Our browser-based plugin integrates with your CRM system with zero development effort, compatible with Salesforce, ServiceNow, MS Dynamics, etc.
Use Cases
- Handle high ticket volumes efficiently and improve quality standards in emails and tickets.
- Deliver instant and accurate replies to live chat conversations.
- Reduce administrative efforts on call and meeting documentation.
FAQs
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What is Typewise?
Typewise is an AI Communication Assistant that uses artificial intelligence to help customer service and sales teams communicate more effectively and efficiently. -
How does Typewise help with customer service?
Typewise offers features like text prediction, auto-generated responses, and real-time translation to help customer service agents handle inquiries faster and more accurately. -
Can Typewise integrate with my existing CRM system?
Yes, Typewise integrates with popular CRM systems like Salesforce, ServiceNow, and Microsoft Dynamics. -
Is Typewise secure and private?
Yes, Typewise is GDPR compliant and prioritizes data privacy and security. -
What languages does Typewise support?
Typewise supports over 40 languages for real-time translation and communication.
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