What is Traverse Telecom?
Traverse Telecom offers a comprehensive suite of cloud-based telecommunication services designed to enhance business communication globally. With over a decade of experience, the company specializes in VoIP, toll-free numbers, international DID, call forwarding, and call center solutions, serving customers across more than 90 countries. Their platform ensures cross-platform compatibility and includes add-on services such as text messaging, voice broadcast, and IVR, all supported by 24/7 customer service via live chat, email, and toll-free phone support.
The services are tailored for various organizational needs, from personal use to large enterprises, featuring customizable packages with advanced functionalities like HD voice, unlimited call recording, and real-time GUI. Traverse Telecom emphasizes reliability, innovation, and user-friendly solutions to bridge communication gaps efficiently, leveraging the latest technology to deliver seamless connectivity and support.
Features
- VoIP: Strengthen business phone connectivity with standard telephone service from anywhere.
- Toll Free Numbers: Connect globally using international toll-free 800 numbers for enhanced reach.
- International DID: Direct Inward Dialing from over 90 countries to expand business presence.
- Call Forwarding: Route customer calls to chosen locations to avoid missed opportunities.
- Cloud PBX: Flexible cloud-based PBX solutions with advanced features and control.
- Call Conferencing: Make global conference calls with localized numbers to reduce costs.
- IVR: Interactive Voice Response with customizable voice and easy-to-use GUI for caller routing.
- 24/7 Support: Live chat, email, and toll-free phone support for continuous assistance.
Use Cases
- Enhancing business phone systems with VoIP for remote work.
- Expanding international customer reach using toll-free numbers.
- Setting up direct inward dialing for global business operations.
- Routing calls efficiently with call forwarding to multiple locations.
- Conducting global conference calls with cost-effective solutions.
- Implementing interactive voice response for automated customer service.
- Utilizing voice broadcast for marketing campaigns and notifications.
- Deploying call center solutions for shared or dedicated hosting needs.
