What is Tomedes?
Tomedes is a global leader in multilingual communication, providing comprehensive language solutions. The company combines advanced technology with human expertise to deliver hybrid solutions that leverage the latest AI advancements alongside the skills of professional translators.
Services include specialized machine translation/AI and human translation for professional documents, interpretation (virtual and on-site in over 150 languages), and localization for websites, gaming, software, and more. Tomedes ensures that brands connect effectively with local audiences. Additional language solutions offered are transcription, subtitling, and voice-overs.
Features
- Customized Enterprise Translation Solutions: Tailored translation services for businesses worldwide.
- Industry Specialization: Expertise in various industries including legal, software, healthcare, and EdTech.
- Professional Translation in 150 Languages: Services in over 150 languages and 950+ language pairs.
- 24/7 Availability: Team members are online in different time zones at different times.
- One-Year Guarantee: If there's anything you're unhappy with about your translation, for up to a year after we deliver it to you, just let us know and we'll correct it right away.
- Hybrid Approach: Combining AI with human expertise to deliver fast and high-quality results.
Use Cases
- Document translation for legal contracts.
- Website localization for international market expansion.
- Software localization for global user adoption.
- On-site interpreting for international conferences.
- Video translation and subtitling for global marketing campaigns.
- Transcription of audio recordings for legal proceedings.
FAQs
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How are we able to offer professional translations on a 24/7 basis?
As our team works largely remotely, we are free to strategically recruit our translators, customer support staff and other team members from locations around the world. This means that we can follow the sun, with team members online in different time zones at different times. -
What does our one-year guarantee mean?
Our one-year guarantee means you can enjoy peace of mind. It applies to every translation we provide. If there's anything you're unhappy with about your translation, for up to a year after we deliver it to you, just let us know and we'll correct it right away. It's part of our commitment to being a translation company that provides a thorough, attentive service every step of the way. -
How do our professional translation services work?
Our services are easy to use. They follow these simple steps: Step 1: Contact Channels Send us your translation project. There are 5 ways to reach us: Through the webforms and popups within the website Going through our quote process in our quote page Sending an email to support@tomedes.com Calling +1 985 239 0142 if you're in the USA or UK: +44 1615 096140 if you're in the UK. Through WhatsApp If you went through our quoting system, our website will walk you through a comprehensive process taking the necessary information required to translate your project in each step. For the rest of our contact channels, the project details will be gathered by your customer support manager to any of your preferred contact channels. Step 2: Project Management Your project manager will then analyze the necessary resources to accomplish your project and will endorse a quote for your approval. We will review your translation requirements and assign a native language translator with expertise in your specific field. Step 3: Translation Process Upon approval of the quote, we will proceed to the translation process. The translator will then finalize your translation. Step 4: Quality Management Once finalized by the translator, your translation project then will go through rounds of automated and manual quality assurance by QA experts. Step 5: Delivery Your project will be delivered in the channel of your choice or more secure methods such as SFTP. We also provide post-completion support. If you have a query at any stage of the process, our team is on hand 24/7 to help. -
How do we ensure the quality of our translations?
We ensure the quality of our services in several ways. First, we take time to recruit talented translators. These are individuals who not only have first-rate language skills, but who also demonstrate specialist knowledge and sector-specific expertise. We then match each translation job to the translator who best suits that project based on their experience, knowledge, and language skills. After each translation is complete, it is proofread by another professional before being handed off to our quality control team. Our chief editors then check for accuracy, precision, and consistency before delivering the project to you. And that's just for starters. As a responsible translation agency, we also routinely audit our translators' work and performance. Each translator is graded using our internal tracking system. We assess quality, professionalism and consistency, as well as daily translation output. We also have a quality management system in place, to ensure the quality of each individual translation. Our tech team runs every translation through automated quality assurance checks. Then we then review the translation for compliance with the client's instructions (style, glossary, non-translatable elements and so forth). There is the option for external review by a proofreader or editor, if the client wishes, after which our translation agency tech team runs a further automated quality assurance check. One further option is to have the translation checked by an external linguist. Again, this is at the client’s discretion. With all quality checks completed, the project manager undertakes a final review to ensure project compliance. We then hand over the top-notch translation to the client.
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Tomedes Uptime Monitor
Average Uptime
99.95%
Average Response Time
159.6 ms
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