Tiny Talk Boost sales, cut costs: Tiny Talk delivers custom AI chatbots fast, for better support and increased conversions.

What is Tiny Talk?

Tiny Talk provides businesses with the capability to build custom AI chatbots trained on their specific data, including documents, PDFs, and technical content. These chatbots act as knowledgeable assistants, delivering instant and relevant answers to user queries, thereby improving customer support efficiency and potentially boosting sales conversions. The platform emphasizes ease of use, enabling users to create and deploy chatbots without needing coding expertise.

Key functionalities include semantic search powered by vector embeddings for precise information retrieval, embeddable widgets for seamless website integration, and cross-language conversational capabilities to engage a global audience. Tiny Talk supports customization to align chatbots with brand identity and offers scalability to accommodate business growth. It also integrates features like Help Desk and Live Chat, requires an OpenAI API key for its core AI functionalities, and provides analytics for performance tracking.

Features

Train Contextual Chatbots: Create chatbots using existing documents, PDFs, and technical content.
Embeddable Widgets: Embed chatbots on websites without coding.
Semantic Search: Utilize advanced search algorithms and vector embeddings for precise answers.
Customizable and Scalable: Tailor chatbots to fit brand requirements and scale operations.
Cross Language Conversation: Engage users in multiple languages.
No-Code Platform: Build and customize chatbots without coding experience.
Help Desk & Live Chat: Integrated features for comprehensive customer support.
WhatsApp Integration: Connect chatbots with WhatsApp messaging.
API Access: Available on paid plans for integrations (Note: `has_api` field is set based on specific instructions).
GPT-4 Support: Leverage the capabilities of the GPT-4 model.
Analytics: Monitor and analyze chatbot performance.

Use Cases

Product Expert Bot for searching catalogs and providing product insights.
Customer Support Bot for 24/7 automated query resolution.
Branded Copywriter Bot for generating on-brand marketing copy.
Study Companion for accessing materials and receiving academic guidance.
HR & Employee Assistant for onboarding and internal support.
Recommendation Bot for personalized product suggestions.

FAQs

Can I customize the chatbot's responses and behavior?

Yes, chatbots are trained on your specific documents and content, allowing for contextual responses. The platform offers customization options to align with your brand and requirements.
Can I integrate Tiny Talk with my existing systems or website?

Yes, Tiny Talk provides embeddable widgets to easily add chatbots to your website without coding. API access is also noted as available on paid plans for more advanced integrations.
Can I train the chatbot to understand industry-specific terminology?

Yes, by training the chatbot on your specific business documents and technical content, it learns to understand and use industry-specific terminology relevant to your context.
Can I use Tiny Talk for both internal and external knowledge sharing?

Yes, Tiny Talk is versatile and can be used for various applications, including internal purposes like HR assistance and external interactions such as customer support.