What is Thoughtful AI?
Thoughtful AI provides an AI operating system designed specifically for healthcare revenue cycle management (RCM) teams. The platform offers fully human-capable AI Agents that automate a wide range of RCM tasks. These agents integrate with existing healthcare applications, both cloud-based and on-premise, to streamline operations.
By leveraging Thoughtful AI, healthcare providers can significantly reduce operating expenses, decrease days sales outstanding, and minimize claim denials. The system is built with SOC 2 and HIPAA compliance, ensuring data security and adherence to industry regulations. Thoughtful AI is focused on delivering a demonstrable return on investment, helping organizations collect more revenue, faster, and with greater accuracy.
Features
- Eva: Handles all eligibility checks with full coverage details, reducing denials.
- Paula: Ensure every authorization request is accurate and submitted on time.
- Cody: Turn complex coding tasks into seamless processes, with precision and accuracy.
- CAM: Fully automates claims processing at perfect precision, maximizing reimbursements.
- Dan: Claim corrections that used to take hours can now be resolved in minutes.
- Phil: Posts payments quickly, ensuring precise and timely financial record-keeping.
Use Cases
- Revenue Cycle Management
- Finance and Accounting
- Human Resources
- Information Technology
FAQs
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What is parallel AI execution?
Unlike human workers, AI Agents can perform multiple tasks simultaneously. While a human might have to process 1000 claims one by one, an AI Agent might process 100 claims at once, significantly reducing the time required to complete the task. -
What is record-level reporting?
AI Agents can create audit reports of all the work they have done. These reports can include details about the specific records they have handled in each system. (claims, providers, appointments, etc) -
What's the difference between attended and unattended?
Unattended execution refers to the situation where AI Agents carry out tasks without human intervention, either on a schedule or triggered by another system. On the other hand, attended execution occurs when a human initiates the module's work, or when human intervention or review is necessary as part of the business process. -
What are the 'Art of the Possible' sessions?
"Art of the Possible Sessions" are collaborative workshops where Thoughtful AI partners with healthcare leadership teams to identify strategic opportunities for deploying our AI-driven solutions. These sessions aim to unlock significant value by optimizing key operational processes, improving financial outcomes, and enhancing patient care through automation. -
Do you offer on-site support?
Yes! For our Pro, Premium, and Enterprise customers, your center of excellence teams can provide on-site consultations, planning, and roadmapping sessions
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Thoughtful AI Uptime Monitor
Average Uptime
99.93%
Average Response Time
235.13 ms
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