What is Supportiv?
Supportiv offers a unique approach called Conversational Care®, designed to provide emotional support and resource navigation. It utilizes patented AI technology to connect individuals experiencing similar life challenges into anonymous, real-time peer support groups. These small group conversations are facilitated by trained moderators, ensuring a safe and supportive environment for participants.
The platform employs advanced natural language understanding to precisely match users based on their expressed needs after answering a single question. As conversations unfold, Supportiv's Natural Language Navigation® surfaces hyper-personalized resources—such as articles, videos, and tools—drawn from an extensive library, directly within the chat. This system aims to guide users through an empathy-driven conversational arc, moving from venting towards coping, problem-solving, and healing, making relevant support easily accessible exactly when needed.
Features
- Precision Peer Support®: AI-driven matching connects users with relevant peers based on natural language understanding.
- Natural Language Navigation®: Delivers hyper-personalized resources in real-time based on conversational context.
- Live Moderation: Trained moderators facilitate synchronous group chats, ensuring safety and support.
- Extensive Resource Library: Access to over 30,000+ curated articles, videos, podcasts, tools, and exercises.
- Conversational Arc: Guides conversations through stages from venting to problem-solving and healing.
- Anonymity: Ensures user privacy during peer support sessions.
Use Cases
- Receiving anonymous peer support for stress, anxiety, depression, and daily struggles.
- Finding relevant mental health resources and self-help tools instantly.
- Engaging in supportive group conversations facilitated by moderators.
- Providing scalable mental wellness benefits for employees or members.
- Improving access to care resources for health plan members or specific populations.
- Offering emotional support solutions for students or specific communities.
Helpful for people in the following professions
Supportiv Uptime Monitor
Average Uptime
100%
Average Response Time
475.5 ms
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