What is Sugati Travel CRM?
Sugati Travel CRM provides a fully flexible and integrated operating system specifically designed for the travel industry. Built on the Salesforce CRM platform, it offers a comprehensive solution that manages all business processes in one place, from handling enquiries and building itineraries to managing supplier commissions and processing payments.
The platform features customisable workflows that allow travel businesses to control every aspect of the customer journey, including enquiry management, quoting, booking, and pre-, during, and post-holiday services. It enables seamless information sharing and centralises all communications while providing tools for sales pipeline management, task automation, and smart reporting.
Features
- Salesforce Integration: Built on world-class Salesforce CRM platform with travel-specific adaptations
- Complete Journey Management: Handles every step from enquiry to post-holiday follow-up in one system
- Customisable Workflows: Tailor the CRM to specific business needs with real-time flexibility
- Supplier Commission Management: Tracks and manages commissions with travel suppliers efficiently
- Sales Pipeline Tools: Provides smart response handling and sales management capabilities
Use Cases
- Tour operators managing complex itineraries and supplier relationships
- Travel agencies handling customer enquiries and booking processes
- Destination Management Companies (DMCs) coordinating local services and operations
- Travel businesses automating invoice production and client follow-ups
- Companies needing integrated systems for customer and supplier communications
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Sugati Travel CRM Uptime Monitor
Average Uptime
97.38%
Average Response Time
2382.67 ms
