What is Shiprocket?

Shiprocket provides a comprehensive suite of solutions designed to empower eCommerce businesses by simplifying logistics and driving growth. The platform offers extensive domestic shipping services, covering over 19,000 pin codes in India, and cross-border shipping to more than 220 countries and territories globally. It supports businesses of all sizes, from SMB online retailers and D2C brands to social sellers and large enterprises, by streamlining operations such as warehousing, packaging, and order fulfillment.

Beyond logistics, Shiprocket leverages AI-powered tools to enhance marketing efforts and customer experience. Products like 'Checkout' offer a one-click solution to reduce cart abandonment, while 'Engage 360' provides WhatsApp-centric marketing automation. 'Sense' and 'Trends' utilize AI for data-driven insights, improving delivery accuracy and offering market intelligence. Additionally, Shiprocket offers financial services like 'Capital' to support business ambitions and seamless integrations with over 220 digital platforms, making it a holistic partner for eCommerce success.

Features

Domestic Shipping: Nationwide shipping to 19,000+ unique pin codes with automated services and rates starting at ₹20/500gms.
Cross-Border Commerce: Global shipping solutions (ShipX, CargoX, LaunchX) to 220+ countries & territories.
AI-Powered Marketing Tools: Includes 'Checkout' for one-click checkout, 'Engage 360' for WhatsApp marketing, and 'Promise' for EDD & trust badges.
Fulfillment Services: Warehousing, packaging, and shipping services across 36+ strategically placed warehouses.
Financial Services (Capital): Offers financial support and services for business growth.
Sense AI: AI-driven API for refining field operations, reducing Return to Origin (RTO) rates, and improving delivery accuracy with verified addresses.
Trends Analytics: AI-powered platform for market intelligence, industry trends, and consumer behaviour insights.
Platform Integrations: Seamless integrations with 220+ digital platforms, including SDKs, plugins, and API references.
Courier Recommendation Engine: Suggests the optimal courier partner based on cost, pickup time, service quality, and delivery performance.
Value Added Services: Includes Returns Management, Delivery Boost, Delight Tracking, Instant COD, Instant Pick Up, and more.

Use Cases

Streamlining domestic shipping for SMB online retailers and D2C brands.
Enabling global expansion for businesses through cross-border shipping solutions.
Reducing cart abandonment and improving conversion rates with an AI-powered one-click checkout.
Enhancing customer engagement through automated WhatsApp marketing campaigns.
Optimizing logistics with warehousing, packaging, and fulfillment services.
Gaining market insights and understanding consumer behavior with AI analytics.
Improving delivery accuracy and reducing RTO with AI-driven address verification and NDR automation.
Accessing financial support for scaling eCommerce operations.
Managing multi-channel sales and inventory efficiently with platform integrations.

FAQs

What all plans are included in the professional plan?

The professional plan includes Basic, Advanced, and Pro plans. There are different charges based on the monthly, quarterly, half-yearly, and annual billing cycles.
None of the plans match my need. How can I use Shiprocket?

To get a customized plan for your eCommerce shipping needs, you can consult with one of our shipping experts and they will get you started.
What are the basic features included with the Shiprocket plans?

All the plans contain the essentials like 17+ courier partners, automated shipment tracking, live rate calculator, multi pickup location, COD reconciliation, bulk order processing, etc.