Promptless Automatically update your customer-facing docs.

What is Promptless?

Maintaining up-to-date documentation, including how-to guides, tutorials, API references, knowledge bases, support articles, release notes, and cookbooks, is a significant challenge for evolving products. Promptless addresses this by acting as an AI teammate that automates the process of keeping these customer-facing documents current.

The system integrates seamlessly into existing workflows. It can be automatically triggered by events such as pull requests, resolved support tickets, or specific tags in team communication channels like Slack. Once triggered, its AI analyzes context from integrated platforms including Jira, Confluence, and Linear to understand the changes. Promptless then identifies the relevant sections within technical guides, API references, or changelogs that require modification, drafts the necessary updates, and notifies the appropriate team members for review directly within their existing CMS or document hosting platform, saving valuable time and effort.

Features

Automatic Documentation Updates: Triggered via Pull Requests, support tickets, or tagged communication threads.
AI-Powered Context Gathering: Integrates with Jira, Confluence, Linear, Slack, and more to find relevant information.
Automated Draft Generation: Identifies relevant documentation sections and drafts updates for review.
Workflow Integration: Delivers drafted updates directly within existing CMS and document hosting platforms.
Broad Document Support: Manages API references, use-case guides, changelogs, knowledge bases, tutorials, and more.

Use Cases

Keeping API & SDK documentation synchronized with code changes.
Maintaining accurate developer tool documentation across product versions.
Ensuring SaaS product knowledge bases reflect the latest features and updates.
Automating the generation and publication of changelog entries.
Reducing customer support load through consistently updated documentation.
Streamlining the technical writing process for rapidly evolving software products.

FAQs

Does Promptless integrate with my tools?

Promptless integrates with the most common tools where your source code, PRDs, issues, internal comms, and technical docs live, and we're adding new integrations every week, prioritized based on customer requests.