What is Neexa?
Neexa operates as a fully autonomous AI sales agent and CRM designed to enhance business sales efforts around the clock. The platform engages potential customers, nurtures leads through consistent and automated follow-ups, and aims to convert inquiries into paying customers without requiring constant human oversight. By operating 24/7, it ensures that no sales opportunities are missed, even outside standard business hours.
The system is engineered for ease of use, allowing businesses to quickly train the AI by providing information about their products or services through various means such as text notes, documents, or website links. Once set up, Neexa handles the customer interaction lifecycle, from the initial chat engagement across multiple platforms like websites, WhatsApp, or social media, through to the final sale. This automated process allows businesses to focus on core operations while Neexa works to drive revenue growth through persistent and personalized lead management.
Features
- Autonomous AI Sales Agent: Engages prospects, follows up automatically, and handles sales processes 24/7.
- 24/7 Availability: Answers inquiries and nurtures leads continuously, even outside business hours.
- Business Knowledge Training: Learns about products/services via notes, documents, or website links.
- Multi-Platform Integration: Works with websites, WhatsApp, and social media platforms.
- Automated Follow-ups: Nurtures leads consistently until a deal is closed.
- Hands-Free Sales Process: Manages interactions from initial chat to final sale autonomously.
- Performance Dashboard: Tracks conversations, follow-ups, lead details, and analytics.
- Human Takeover: Allows users to manually intervene in conversations when needed.
- Autonomous CRM: Automatically collects lead data and manages customer relationships.
- API Access: Provides API access for custom integrations (on paid plans).
Use Cases
- Automating sales processes for businesses.
- Nurturing leads through automated follow-ups.
- Providing 24/7 customer engagement and initial support.
- Increasing sales conversion rates without manual effort.
- Handling inquiries for schools admissions.
- Managing customer interactions for hospitality businesses.
- Capturing and managing leads from websites and social media.
FAQs
-
What is an Agent(s)?
An Agent is an AI-powered Chatbot by Neexa capable of human-like conversations. Multiple Agents can be created for different objectives, like Sales or Q&A. -
Can I use Neexa for Customer support?
Yes, while primarily designed for sales, you can create secondary Neexa bots with the role of 'Support Assistant' to help customers solve issues. -
How will the AI Learn about my business?
Neexa learns through documents, website pages, or plain text uploaded/entered via its dashboard. The training process takes a few seconds after adding the information. -
How does your WhatsApp Integration Work?
The integration uses Meta’s WhatsApp Business API to receive and send messages, allowing the AI to respond to customer messages on WhatsApp. Conversations are visible in the dashboard, with a 'Human Takeover' option available. -
How Long does it take to setup Neexa on my website?
Setup typically takes 10–20 minutes. AI learning takes about 5 minutes if information is ready (website/document). Website integration takes less than 5 minutes, especially with the WordPress plugin.
Helpful for people in the following professions
Neexa Uptime Monitor
Average Uptime
100%
Average Response Time
497.67 ms
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