What is Immerss?
Immerss is an AI-powered live commerce platform designed to enhance online shopping experiences by turning clicks into conversations. It offers various solutions including AI-powered live sales, 1-1 virtual co-shopping, outbound clienteling, live shopping events, and recorded videos. The platform integrates seamlessly with existing e-commerce systems and provides fully branded modules tailored to individual stores.
The tool leverages artificial intelligence to create engaging, personalized shopping interactions that mimic in-store experiences. It has demonstrated significant business impact with reported improvements in sales conversion rates, average order value, and customer satisfaction while reducing return rates. Immerss serves innovative brands with proven results across thousands of live sessions and millions in product sales.
Features
- AI Agent Features: AI-powered live sales capabilities
- Clienteling Features: Outbound clienteling and personalized customer connections
- Streaming Features: Live shopping events and virtual co-shopping sessions
- Recorded Videos: Create and repurpose video content for sales
- Seamless Integrations: Platform integrations with Google Feed and service bots
- Brand Customization: Fully branded modules tailored to individual stores
- Performance Analytics: Track conversion rates, AOV lift, and customer satisfaction
Use Cases
- Enhancing online shopping conversion rates through personalized interactions
- Creating branded live shopping events for product launches
- Providing virtual one-on-one shopping assistance to customers
- Implementing outbound clienteling programs for proactive customer engagement
- Repurposing recorded video content for product demonstrations
- Integrating live commerce into existing e-commerce platforms
- Improving customer satisfaction through guided shopping experiences
