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What is Hero Schedule?
Hero Schedule delivers powerful and intuitive shift scheduling and workforce management solutions tailored specifically for first responder agencies including police departments, fire departments, and EMS professionals. The platform centralizes all aspects of scheduling, from shift creation and shift trades to overtime management and leave requests, enabling supervisors and administrators to create and manage complex schedules in minutes while maintaining compliance with FLSA labor regulations.
Supporting features such as timekeeping, real-time minimum staffing alerts, SMS notifications, and patterned scheduling, Hero Schedule helps organizations increase efficiency and reduce scheduling conflicts. The secure, U.S.-built software ensures data privacy and provides live support with an all-inclusive pricing structure, making it a reliable solution for agencies ranging from small teams to large organizations.
Features
- Shift Management: Flexible creation and modification of shifts with support for various lengths and types
- Overtime Management: Automated tracking and management of overtime hours
- Leave Management: Tools for leave requests, approvals, and records
- Timekeeping: Integrated time clock, employee time cards, and timekeeping records
- Minimum Staffing Alerts: Real-time notifications to maintain compliance and coverage
- Patterned Scheduling: Advanced recurring schedule patterns for first responders
- Shift Trades and Bidding: Options for employees to trade and bid on shifts
- Pay Period Management: Tools for managing payroll periods and reporting
- Text Messaging Integration: Built-in SMS notifications to communicate with staff
- Secure Data Protection: Encrypted, backed-up, and compliant with privacy needs
Use Cases
- Managing shifts for police department personnel across various schedules
- Automating overtime calculations and approvals for fire departments
- Handling leave and time off requests in EMS agencies
- Enabling first responders to trade, bid, or request open shifts
- Providing administrators with real-time minimum staffing alerts
- Simplifying payroll processing through integrated pay period management
- Facilitating compliance with labor laws such as FLSA in shift patterns
- Centralizing employee communication via built-in SMS notifications
FAQs
-
Are all features included in every plan?
Yes, all available features are included with every subscription and there are no tiered or enterprise packages. -
Can new users be added after initial sign up?
Yes, new users can be added at any time and invoices will be updated accordingly. -
Does Hero Schedule offer discounts for large agencies?
Discounts are available for agencies with over 300 employee users. -
Can payments be made on a flexible schedule?
Payments can be made monthly, quarterly, or yearly. -
Is there a free trial of the software?
Yes, Hero Schedule is free for 30 days with full access to all features.
Helpful for people in the following professions
Hero Schedule Uptime Monitor
Average Uptime
100%
Average Response Time
402.88 ms
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