What is Heealthy?
Heealthy offers a patient-centric service leveraging AI and data analytics to improve surgical outcomes, experience, and safety. The platform assists individuals recommended for surgery by facilitating multiple expert opinions, research-based decision support, and connection with reputable care providers and surgeons. It aims to address common patient concerns regarding medical safety, quality, and comfort throughout their healthcare journey by providing comprehensive support and governance.
The service acts as a patient's advocate, managing interactions with doctors, insurance providers, and hospitals. Heealthy focuses on coordinating the entire care process, from initial consultation and research to treatment planning, execution, and post-procedure wellness. Its methodology combines data analysis, consultant research, and clinical expertise to guide patients, especially those dealing with complex conditions or considering surgery.
Features
- Surgery Governance: Specialist-controlled management of the entire surgery lifecycle.
- Multi-Opinion Research: Collects and analyzes opinions from multiple top-rated practitioners.
- Provider Search & Matching: Identifies and connects patients with the best-suited surgeons and care facilities based on research and patient needs.
- Clinical Care Management: Formulates and governs personalized treatment plans for optimal recovery.
- Medical Coordination: Guides patients through treatment options and schedules appointments.
- Dedicated Care Buddy: Provides on-the-ground support and manages tasks on the day of surgery.
- Insurance Assistance: Helps patients navigate insurance approvals and maximize benefits.
- Online Doctor Consultation: Offers remote consultations via call or chat.
- Data Analytics Integration: Uses data to inform decisions and improve care outcomes.
Use Cases
- Navigating complex surgery decisions and planning.
- Obtaining second opinions from specialized doctors.
- Finding suitable surgeons and hospitals for specific procedures.
- Coordinating care and logistics for elective surgeries.
- Managing insurance processes related to surgical treatments.
- Receiving dedicated support during the surgical journey.
- Accessing remote medical consultations for surgical advice.
FAQs
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How does the Medical Coordinator help a patient?
The medical coordinator understands the patient's problem during the initial interaction, guides them with the best treatment options, assists in scheduling OPD appointments, and helps connect them with the most suitable surgeon. -
Does Heealthy provide any emergency surgical treatment?
No, Heealthy focuses on elective surgeries (scheduled in advance) and does not handle emergency surgical cases. -
Can I consult with a doctor online?
Yes, Heealthy provides online doctor consultations via call or chat, allowing patients to discuss health issues, receive medication advice, and test recommendations remotely based on available slots. -
Does Heealthy provide a second opinion for any disease?
Yes, patients can obtain a second medical opinion from specialized doctors for various diseases. The doctor reviews pathology reports, previous surgical/hospitalization records, and current treatment plans to guide the patient on the necessary course of action. -
How does Heealthy support patients on the day of the surgery?
A dedicated 'care buddy' is assigned to each patient on their surgery day to handle important tasks and paperwork, allowing the patient to focus on their procedure.
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