What is GroWrk?

GroWrk provides a robust platform designed to automate and streamline IT device lifecycle management for companies with global or remote teams. It enables organizations to procure, configure, and deploy IT devices efficiently across an extensive network of over 150 countries. The platform centralizes IT asset management, moving processes away from manual spreadsheets or multiple disparate tools towards an integrated, intuitive dashboard.

Beyond initial deployment, GroWrk manages the full spectrum of device needs, including storage, maintenance, reuse, and secure end-of-life recycling or disposal. Key features include AI-enabled 24/7 support, integration with Mobile Device Management (MDM) solutions for enhanced security, and seamless synchronization with over 40 existing business applications and workflows. The service is SOC 2 Type 2 certified, ensuring high standards of security and compliance for managing distributed IT assets.

Features

Global Procurement & Deployment: Source and deploy IT devices in over 150 countries with delivery typically within 7 business days.
Full Lifecycle Management: Manage devices from onboarding to offboarding, including recovery, storage, reuse, repair, and ethical disposal.
AI-Powered IT Support: Access 24/7 assistance via an AI chatbot for platform inquiries, order status, and technical troubleshooting.
Centralized IT Asset Dashboard: Provides a single interface for inventory management, workforce device allocation, and reporting.
MDM Integration & Security: Supports zero-touch deployment, remote access, and secure management (MacOS, Windows, Linux), complemented by SOC 2 Type 2 certification.
Global Logistics & Warehousing: Utilizes a network of local warehouses for efficient storage and retrieval of IT assets.
Workflow Integrations: Syncs automatically with 40+ existing software tools and workflows.

Use Cases

Automating IT asset management for distributed and global workforces.
Streamlining the procurement and deployment of IT equipment internationally.
Managing the complete lifecycle of company devices, including onboarding and offboarding.
Enhancing IT security and compliance for remote employees.
Reducing manual workload and operational costs for IT departments.
Providing consistent, scalable IT support across multiple time zones.
Optimizing IT inventory through efficient storage, reuse, and disposal.

FAQs

What countries does GroWrk operate in?

GroWrk offers services across 150+ countries, covering regions such as LATAM, EMEA, APAC, and North America.
What types of IT equipment does GroWrk manage?

GroWrk manages the lifecycle of IT assets including laptops, desktops, monitors, and related peripherals.
How does GroWrk ensure the security of managed devices?

GroWrk's platform is SOC 2 Type 2 certified and supports Mobile Device Management (MDM) integration for secure deployment, remote access, and remote wiping capabilities.
What integrations does GroWrk support?

GroWrk integrates with over 40 business applications and services to sync with existing workflows.
What kind of support does GroWrk offer?

GroWrk provides a dedicated support team for urgent issues and an AI-powered IT help desk available 24/7 for platform inquiries, order tracking, and technical troubleshooting.