What is Gengo?

Gengo provides high-quality, cost-efficient translation solutions suitable for companies of all sizes. Leveraging a network of over 21,000 certified translators across multiple time zones, the platform ensures rapid completion of translation orders, often starting within 20 minutes. It supports a wide array of content types across diverse industries, including E-commerce, Travel, Media, Technology, and Legal sectors.

The service emphasizes human quality translation, offering different tiers like Standard and Advanced based on content complexity. Gengo facilitates easy order management through its intuitive online platform or API integration for larger volumes. Additional services such as post-edited machine translation, subtitling, and video transcription are also available to meet specific project requirements.

Features

Human Translators: Access to over 21,000 certified translators.
Fast Turnaround: Orders typically start within 20 minutes, delivering translations quickly.
70+ Language Pairs: Wide range of language options available.
Per-Word Pricing: Transparent and competitive pricing without hidden fees or minimums.
API Integration: Automate translation workflows for large volumes.
Multiple Service Tiers: Standard and Advanced options for different content needs.
Industry Specialization: Expertise in sectors like E-commerce, Travel, Tech, Legal, and Media.
Additional Services: Offers subtitling, video transcription, and post-edited machine translation.

Use Cases

Translating website content for international audiences.
Localizing mobile apps and video games.
Translating product descriptions and user reviews for e-commerce platforms.
Translating marketing materials, ads, and presentations.
Handling customer support translations (e.g., Zendesk integration).
Translating legal documents like contracts and terms of service.
Translating technical documentation and software strings.
Subtitling and transcribing video content.

FAQs

What kind of quality can I expect from Gengo translations?

Gengo emphasizes high-quality translations performed by its network of over 21,000 certified human translators. They offer a Quality Guarantee and provide different service tiers (Standard and Advanced) to match varying content needs and desired quality levels.
How quickly are translations delivered?

Gengo offers fast turnaround times, with most orders being picked up by translators within 20 minutes. This allows them to handle high volumes and keep pace with content needs.
How does Gengo's pricing work?

Gengo utilizes a transparent, per-word pricing model (e.g., starting from $0.08 per word) with no hidden add-on charges or minimum spend requirements. Volume discounts and custom quotes for specialized services are also available.
What types of content does Gengo translate?

Gengo handles a wide variety of content types across multiple industries, including website copy, mobile app strings, product descriptions, user reviews, marketing materials, customer support messages, legal documents, technical documentation, and more.
Can Gengo handle large or ongoing translation projects?

Yes, Gengo is equipped to handle large volumes through its scalable platform, extensive translator network, API integration for automated workflows, and custom service options tailored to specific project needs.