What is Firstup?
Firstup provides a workforce orchestration platform enabling organizations to connect, engage, and activate their entire workforce. It facilitates the creation and delivery of personalized employee journeys, automating communication processes to align employees with company strategy and drive measurable outcomes. The platform aims to replace fragmented messaging with orchestrated experiences, ensuring employees receive relevant information at the right time, thereby boosting productivity and engagement across various departments like HR, Comms, and IT.
Utilizing intelligent communication features, Firstup allows for precise audience targeting based on attributes like role, location, and behavior without requiring technical expertise. It supports content creation with drag-and-drop editing and leverages AI for optimizing delivery channels and timing. The platform integrates with existing systems like ServiceNow, Microsoft, and Workday, enhancing overall digital employee experiences and streamlining processes such as onboarding, training, and compliance updates, contributing to improved operational efficiency and employee satisfaction.
Utilizing intelligent communication features, Firstup allows for precise audience targeting based on attributes like role, location, and behavior without requiring technical expertise. It supports content creation with drag-and-drop editing and leverages AI for optimizing delivery channels and timing. The platform integrates with existing systems like ServiceNow, Microsoft, and Workday, enhancing overall digital employee experiences and streamlining processes such as onboarding, training, and compliance updates, contributing to improved operational efficiency and employee satisfaction.
Features
- Workforce Orchestration: Automate personalized employee journeys to align, engage, and activate the workforce.
- Intelligent Communication: Deliver targeted messages using AI-enabled delivery optimization for channel and timing.
- Journey Orchestration: Create personalized paths with powerful decision logic to guide employees.
- Audience Targeting: Instantly target employees based on role, location, behavior without technical skills.
- AI-Powered Content Creation: Supercharge productivity and creativity with AI content tools.
- Multi-Channel Delivery: Publish content once and deliver to email, mobile app, and desktop.
- Real-Time Analytics: Track opens, clicks, and actions to measure impact and demonstrate ROI.
- Integrations: Connect seamlessly with platforms like ServiceNow, Microsoft, and Workday.
- Employee Intranet Option: Offer a customizable digital front door with access to links, documents, and coworker search.
- Community Building: Empower employees to create their own posts and engage with colleagues.
Use Cases
- Improving employee onboarding and new hire productivity.
- Guiding employees through critical transitions like system updates.
- Boosting benefits enrollment completion rates.
- Accelerating software adoption and utilization.
- Enhancing security compliance completion.
- Streamlining HR process communication.
- Aligning workforce execution with organizational strategy.
- Personalizing internal communications at scale.
- Reaching and engaging frontline workers.
- Reducing communication overload and improving message relevance.
FAQs
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How is Firstup priced?
The Firstup platform is priced per user, per month, based on annual commitments. The specific price depends on the chosen platform tier (Essential, Professional, Premier) and the number of licensed users. Please contact Firstup to request an individual quote. -
What defines a 'user' in Firstup's pricing?
A user is defined as anyone who can be reached through any communication channel on the Firstup platform. -
Does Firstup offer volume discounts?
Yes, Firstup's pricing scales based on the number of licensed users, offering volume discounts. -
Does Firstup provide implementation services?
Yes, Firstup offers expert implementation services, collaborating with clients on strategy, goals, technical setup (security, user management, integration), training, and rollout planning. -
Are consulting services available?
Yes, Firstup provides business and technical consulting services to help organizations develop tailored digital employee experience strategies.
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