What is Electric?

Electric offers a comprehensive, all-in-one platform designed to revolutionize IT operations and security for small and medium-sized businesses (SMBs). This platform enables companies to efficiently manage their entire IT environment, including device management, application control, and robust cybersecurity measures, without necessitating advanced in-house technical skills. It centralizes critical IT functions, providing enhanced visibility and control, thereby simplifying complex tasks and streamlining overall workflows for improved operational efficiency.

The system significantly boosts productivity and ensures secure employee transitions by automating key processes such as employee onboarding and offboarding, facilitated through seamless integration with existing HR systems. Electric incorporates Gigawatt, an AI-powered IT assistant, to provide intelligent support. Furthermore, it offers personalized security plans, streamlined device procurement, and a transparent pay-per-user pricing model, making it a cost-effective solution that scales with business growth and specific requirements.

Features

AI-Powered IT Assistant: Gigawatt, an AI assistant for IT support available with the IT Hub (Pro) plan.
Unified IT and Security Management: Single platform for managing IT operations and security.
Automated Application Management: Centralized control and automation for business applications.
Centralized Device Management: Comprehensive Mobile Device Management (MDM) for all company devices.
Streamlined Device Procurement: Handles new and used device procurement, provisioning, and shipping.
Automated Employee On/Offboarding: Integrates with HR systems for smooth employee lifecycle management, including app access and device returns.
Personalized Security Plan: Tailored security solutions including email security, antivirus, data backups, password management, and more.
Transparent IT Cost Management: Affordable, pay-per-user pricing model designed for SMB budgets.

Use Cases

Securing business operations and data against cyber attacks with comprehensive, customizable security solutions.
Simplifying and centralizing IT operations for small and medium-sized businesses.
Automating employee IT onboarding and offboarding by integrating with HR systems for efficiency and security.
Managing company devices (PCs, Macs, mobile) and applications through a unified platform.
Reducing overall IT expenditure and improving operational ROI for SMBs.
Enhancing employee productivity by providing a streamlined IT support experience, including an AI assistant.

FAQs

Who is Electric designed for?

Electric is designed for small and medium-sized businesses (SMBs) looking to simplify their IT and security operations.
What kind of security solutions does Electric offer?

Electric provides security solutions across email, antivirus, data backups, user education, mobile device management, password management, multi-factor authentication, network security, and data backup and recovery by partnering with industry-leading technology providers.
Can Electric help with employee onboarding and offboarding?

Yes, Electric automates employee on/offboarding by integrating with your HR system, ensuring new hires have devices and application access from day one, and securely offboarding departing employees.
How does Electric help reduce IT costs?

Electric offers affordable IT and security solutions built for SMB budgets with pay-per-user pricing, allowing businesses to adjust costs as they evolve and providing customized solutions based on specific needs.
What is Gigawatt?

Gigawatt is Electric's AI-Powered IT Assistant, available with the IT Hub (Pro) plan, designed to help with IT support.