What is Ebsta?
Ebsta is a comprehensive AI-powered revenue platform designed to enhance sales performance, pipeline management, and forecasting accuracy for organizations. By utilizing advanced conversation, relationship, and revenue intelligence, Ebsta analyzes every customer interaction to extract critical details, score relationships, and provide actionable insights for deal and pipeline management.
Fully integrated with leading CRMs like Salesforce and HubSpot, the platform automates data synchronization from emails, calendars, and calls. Ebsta’s generative AI offers features such as automated follow-ups, coaching recommendations, risk identification, and opportunity scoring. Teams benefit from real-time deal qualification, pipeline benchmarks, forecasting tools, and analytics, all aimed at driving higher quota attainment and reliable revenue growth.
Features
- Conversation Intelligence: Captures and analyzes details from every sales conversation.
- Relationship Intelligence: Scores and tracks customer relationships and engagement trends.
- Revenue Intelligence: Provides insights into deal management, pipeline management, and forecasting.
- Generative AI Bot: Generates follow-ups, investigates calls, and recommends actions.
- CRM Automation: Syncs emails, calendars, contacts, and meetings with your CRM.
- Pipeline Insights & Analytics: Delivers real-time risk alerts, opportunity scoring, and performance benchmarks.
- Forecasting Tools: Enables accurate sales forecasting and reporting.
- Customizable Dashboards: Build dashboards from insights for deep analysis.
- Integration: Works with Salesforce, HubSpot, Gmail, Outlook, and communication platforms like Zoom and Teams.
- Coaching Insights: Identifies coaching opportunities and sales process improvements.
Use Cases
- Improving sales forecast accuracy and pipeline visibility
- Automating CRM data capture from emails, calendars, and calls
- Scoring and monitoring customer relationships and engagement
- Identifying risks and opportunities in sales pipelines
- Coaching sales representatives based on performance insights
- Streamlining deal qualification and management processes
- Establishing and tracking key sales benchmarks and KPIs
- Enhancing collaborative pipeline reviews and team performance analysis
FAQs
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What are the main components of Ebsta's platform?
Ebsta offers Conversation Intelligence, Relationship Intelligence, and Revenue Intelligence solutions, each addressing key aspects of sales performance and forecasting. -
Does Ebsta offer a free trial?
Yes, Ebsta provides a 14-day free trial for its Conversation Intelligence, Relationship Intelligence, and Revenue Intelligence plans. -
Which CRM integrations does Ebsta support?
Ebsta integrates with Salesforce, HubSpot, Gmail, and Outlook/Office 365. -
Is Single Sign-On (SSO) supported?
Yes, Ebsta supports Single Sign-On for streamlined access. -
Can Ebsta automate email and calendar data syncing to CRM?
Yes, Ebsta can automatically sync emails, calendar events, and contacts with supported CRMs.
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