What is Digitalya?
Digitalya specializes in developing digital platforms for the pharmaceutical and healthcare sectors, offering end-to-end services from strategic audits to live deployment. The company focuses on creating compliant solutions that healthcare professionals (HCPs) and patients actually use, integrating AI tools like chatbots and intelligent agents within real operational constraints. Their approach ensures enterprise standards in security and governance while maintaining agility for global scalability.
With certifications including ISO 9001, ISO 27001, HIPAA, and GDPR compliance, Digitalya reduces delivery risk for pharma teams. They build custom AI solutions, HCP portals, patient platforms, and digital health tools that are MLR-ready and seamlessly integrate with existing systems such as Veeva and CRM platforms. Their expertise spans strategic planning, system architecture, web and mobile development, and content management modernization.
Features
- Strategic Capabilities: Audits for HCP portals, CX, AI readiness, and design systems with roadmaps for AI implementation
- Building Capabilities: Development of web and mobile platforms, AI solutions including compliant chatbots, and modernized CMS systems
- HCP Portal Development: Scalable portals with MLR-ready design, personalization tools, and Veeva/CRM integrations
- Patient Portal Development: Patient-centric platforms with health management, adherence support, and education hubs
- Custom AI Solutions: AI-powered virtual assistants, chatbots, and workflows with compliance-aware design and governance controls
- Digital Health Tools: Telehealth platforms, digital therapeutics, clinical trial monitoring, and patient companion apps
- Certifications: ISO 9001, ISO 27001, HIPAA, and GDPR compliance for enterprise security and governance
- Integration Capabilities: Seamless integration with Veeva, CRM, and omnichannel systems for scalable deployment
Use Cases
- Developing compliant HCP portals for pharmaceutical companies to enhance engagement
- Building patient portals for disease management and education in healthcare settings
- Creating custom AI solutions like chatbots for pharma customer support and workflows
- Designing digital health tools for telehealth, clinical trials, and patient monitoring
- Modernizing content management systems and integrating with Veeva platforms
- Conducting strategic audits and roadmaps for AI implementation in pharma operations
- Developing MLR-ready digital platforms for fast regulatory approval
- Scaling digital solutions across brands and markets in the pharmaceutical industry
