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What is CSI Platform?
CSI Platform delivers a modernized, integrated suite of solutions tailored to dry cleaning, laundromat, clothing alteration, and shoe repair businesses, empowering owners to efficiently run, manage, and grow their operations. The platform includes flagship offerings such as TMS POS, a robust Windows-based POS solution, as well as companion apps like Cleantie POS, Cleantie Driver, Cleantie Customer, and promotion tools to address every aspect of business management— from order assembly, payment processing, and inventory management to customer engagement and delivery routing.
Built with the latest technology from Microsoft and integrated with industry-leading tools, CSI enables seamless operations, data-driven reporting, and personalized customer experiences. Its cloud-based structure, rapid setup, and advanced route planning and tracking simplify both front- and back-end processes, helping businesses streamline workflows, boost productivity, and enhance customer satisfaction.
Features
- TMS POS: Robust Windows-based point-of-sale system for retail and service operations
- iAssemble Software: Automated order assembly and management solution
- Cleantie POS App: Intuitive POS app compatible with PC, tablet, and smartphone
- Cleantie Driver App: Route planning and optimization for delivery operations
- Cleantie Customer App: Enables customers to request on-demand pickup and delivery
- Integrated Credit Card Processing: Secure, seamless payment gateway support
- Customizable Branding: White-label customer app for business branding
- Real-time Reporting Dashboard: Sophisticated metrics and analytics for performance tracking
- SMS & Email Notifications: Automated customer and business alerts
- Third-party Integrations: Seamless connections with popular laundry and payment hardware
Use Cases
- Streamlining point-of-sale operations in dry cleaning and laundry businesses
- Automating order assembly and garment tracking for efficient processing
- Optimizing delivery routes for pickup and drop-off drivers
- Enabling customer self-service for order management and delivery scheduling
- Providing branded customer apps to enhance loyalty and brand presence
- Generating actionable business reports for informed decision-making
- Systematic price management for services, departments, and products
- Sending real-time notifications for order updates and promotions
FAQs
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What types of businesses is CSI Platform suitable for?
CSI Platform is designed for dry cleaning, laundromat, clothing alteration, and shoe repair businesses that require comprehensive POS and business management solutions. -
Does CSI Platform support mobile and remote business operations?
Yes, CSI Platform offers apps for both customers and drivers, enabling mobile order management, pickup, and delivery operations. -
What is included in the Cleantie suite of applications?
The Cleantie suite includes Cleantie POS App, Cleantie Customer App, Cleantie Driver App, and Cleantie Promo App, each targeting different aspects of business and customer engagement. -
Is the POS compatible with existing hardware and third-party systems?
CSI works with popular third-party tools and hardware such as CCI Laundry card/Fascard, Laundroworks, and VeriFone for a seamless experience. -
How quickly can a new business set up CSI Platform?
CSI Platform can be set up in as little as five minutes, allowing businesses to begin managing their operations right away.
Related Queries
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CSI Platform Uptime Monitor
Average Uptime
100%
Average Response Time
58 ms
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