What is confi.lamona.tech?
Confi AI provides teams with instant access to their company's knowledge by transforming existing documentation into readily available answers. This AI-powered chatbot integrates seamlessly with various platforms, eliminating the need for extensive searching through documents and reducing context switching. It helps new hires onboard faster, accelerates incident resolution, and improves overall team productivity by making information easily retrievable directly within existing workflows.
The tool supports integrations with popular documentation sources such as Confluence and Google Drive, as well as chat platforms like Slack and Mattermost, with more integrations like Notion, Asana, Teams, and Discord planned. An upcoming feature includes an AI agent designed to automatically write documentation, further enhancing knowledge management efficiency.
Features
- Instant Answers: Delivers immediate responses to user queries by leveraging existing documentation.
- AI-Powered Search: Employs AI to conduct comprehensive searches across all connected knowledge bases (e.g., Confluence, Google Drive).
- Seamless Integrations: Connects with popular documentation platforms (Confluence, Google Drive) and chat tools (Slack, Mattermost), with more on the way (Notion, Asana, Teams, Discord).
- Direct Slack Access: Allows users to interact with the AI and retrieve information directly within the Slack environment, minimizing context switching.
- Upcoming AI Documentation Agent: A future feature that will enable an AI agent to automatically generate documentation.
Use Cases
- Accelerate New Hire Onboarding: Provide new team members with instant access to essential information and guidance.
- Faster Incident Resolution: Enable teams to quickly find critical runbooks and procedures during incidents.
- Boost Team Productivity: Reduce time spent searching for documents by making knowledge readily available.
- Enhance Customer Support: Equip support teams with quick access to knowledge base answers.
- Streamline Information Access: Eliminate context switching by providing answers directly in work environments like Slack.
FAQs
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What types of documentation sources can Confi AI connect to?
Confi AI can seamlessly connect with Confluence for documentation and Google Drive for Google Docs and Sheets. Support for Notion and Asana is coming soon. -
Which chat platforms does Confi AI integrate with?
Confi AI integrates directly into Slack and Mattermost, allowing teams to access knowledge where they already work. Integrations with Microsoft Teams and Discord are planned for the future. -
Is there a trial period for Confi AI?
Yes, Confi AI offers a 14-day free trial for its Standard plan, allowing you to experience its benefits before committing. -
How does Confi AI handle data security?
Confi AI prioritizes data security by using encryption at rest and in transit with TLS. The company is also working towards SOC2 and ISO27001 compliance. -
What is the pricing structure after the free trial?
The Standard plan is $9 per user per month (limited time offer, regularly $19/user/month). For larger organizations with specific needs, custom pricing is available under the Enterprise plan by booking a call.
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