What is Chili Piper?
Chili Piper provides a comprehensive demand conversion platform designed to streamline the process of turning website visitors and leads into scheduled meetings. The platform integrates chat functionality, intelligent routing, and advanced scheduling capabilities into a single solution, enabling businesses to automate lead qualification and meeting booking across various channels.
By leveraging AI-powered features such as spam checking and meeting preparation, the platform ensures efficient lead management and reduces administrative overhead. It supports seamless integration with popular CRM systems like Salesforce and HubSpot, allowing for real-time updates and consolidated reporting. The platform's modular design offers solutions for form routing, chat engagement, lead distribution, team handoff, and scheduling, all working together to optimize conversion rates and accelerate sales pipelines.
Features
- Chat AI: Engage website visitors 24/7 with automated chat journeys to qualify leads and book meetings
- Form Concierge: Qualify, route, and schedule prospects directly from web forms with real-time lead enrichment
- Lead Distribution: Automate record distribution in Salesforce based on complex rules and CRM ownership
- Team Handoff: Route and schedule meetings between SDRs and AEs with automated distribution and fairness controls
- ChiliCal Scheduling: Advanced scheduler with one-click booking, AI co-pilot, and team scheduling capabilities
- AI Agent: Spam Checker: Keep fake meetings off sales calendars using AI-powered spam detection
- AI Agent: Meeting Prep: Provide instant context for every meeting with AI-generated preparation insights
- Multi Round-Robin: Automatically combine calendars across teams and rules for efficient scheduling
Use Cases
- Automating lead qualification and meeting scheduling from website chat interactions
- Routing inbound form submissions to appropriate sales representatives in real-time
- Distributing Salesforce records to team members based on predefined rules and SLAs
- Facilitating handoff meetings between sales development reps and account executives
- Scheduling meetings from marketing emails, in-app notifications, and review sites
- Managing group bookings and multi-stakeholder demos with automated coordination
- Reducing spam submissions and fake meetings through AI-powered verification
- Consolidating demand conversion data across multiple channels for unified reporting
FAQs
-
How does Chili Piper pricing work?
All product licenses are priced per user per month with a platform fee. Form Concierge's platform fee is based on monthly lead volume. When combining two or more products, you only pay one platform fee. Pricing is a-la-carte to ensure fairness. -
Do all my reps need Handoff licenses if only some reps need to be included in routing queues?
No. Your team can have any mix of license types for your users, so not all reps need Handoff licenses if only some are included in routing queues. -
I have a sales development rep booking for an account executive. Does that count as one license or two?
Two. In the case of handoff meetings, both bookers and assignees need a license. -
Do integrations cost extra?
No. Chili Piper does not charge extra for integrations with marketing and sales automation software. -
Do you offer discounts?
No. Chili Piper has a no discount policy but offers more favorable pricing for longer commitments, such as 50% off for annual vs monthly plans and additional savings for multi-year contracts.
Related Queries
Helpful for people in the following professions
Chili Piper Uptime Monitor
Average Uptime
100%
Average Response Time
164.23 ms
