Chatsistant Help customers instantly with an AI-driven multi-agent chatbot

What is Chatsistant?

Chatsistant is a conversational AI framework platform designed to empower businesses to enhance their customer experience. It provides tools for creating and deploying AI-driven chatbots without requiring any coding. The platform utilizes mature LLMs, including GPT-4o, Claude, and Gemini, offering a range of options for different needs and budgets.

Chatsistant focuses on data security and user control. It's currently undergoing testing for ISO 27001 certification. The platform allows for precise control over bot responses through curated training data from various sources, including PDFs and other file types. Users can also customize their chatbot's persona and communication style to maintain brand consistency.

Features

Agent Orchestration: Dynamically assigns user queries to the most suitable AI Agent based on real-time conversation state.
Function Calling: Enables AI Agents to use custom tools and access external data sources via webhooks.
Chunk Curation: Provides tools to review, clean, and enrich training data, improving retrieval accuracy and reducing hallucinations.
Multiple Data Sources: Integrates data from PDFs, various file types, and URLs.
Customizable Brand Identity: Allows customization of the AI's persona and communication style.
Live Chat Support: Enables human agents to take over conversations when needed.
Integration Capabilities: Seamlessly integrates with popular platforms including Slack, Zapier, Notion, Wix, Squarespace, Drupal, Shopify, and WordPress.

Use Cases

24/7 Customer Support
Sales Funnel Automation
E-commerce Assistance
Employee Onboarding
Event Management
Appointment Scheduling
Lead Generation
Personalized Customer Support

FAQs

What is Chatsistant?

Chatsistant is an AI chatbot builder. It links to the data you provide as context and uses it as reference when responding to queries. You can upload data directly, import data from our cloud drive partners, supply a URL for automatic scraping or provide direct text input. You can embed the chatbot onto your own website or use it in Slack.
Where is my data stored?

We are a Software-as-a-Service. This means that our app, along with data you upload to us, resides online. We use Amazon Web Services (AWS) for hosting. Our servers are located in Oregon, USA.
Does it support other languages?

Yes. Our service currently uses OpenAI’s GPT-3.5 and GPT-4 large language models (LLMs) for generative AI functionality. The models are trained on publicly available data across the internet in over 95 languages, so Chatsistant also supports over 95 languages.
What LLMs is Chatsistant integrated with? (GPT, Claude, Gemini?)

Our back-end is designed to be versatile in Large Language Model (LLM) selection. Currently, we have OpenAI‘s GPT-3.5, GPT-4, GPT-4o + GPT-4o-mini as our original core LLM integration. Update as of August 30th, 2024: Here are the LLMs available on Chatsistant: OpenAI ChatGPT – GPT-3.5: Standard model for general and detailed responses. – GPT-4: Advanced model for versatile and detailed responses. Anthropic Claude– Claude 3.5 Sonnet: Robust with token limits from 2k to 64k.– Claude 3 Opus: High-performance with token limits from 2k to 64k.– Claude 3 Haiku: Lightweight, efficient with token limits from 4k to 64k. Gemini– Gemini 1.5 Flash: High-speed model with 64k token limit.– Gemini 1.5 Pro: Scalable model with token limits from 2k to 64k. For full details and pricing, visit Pricing We plan on adding more LLMs (e.g. Meta LlaMA and other open-source alternatives, etc.) when they become more mature.
How can I add my chatbot to my website?

You can embed an iframe or add a chat bubble to the bottom right of your website. To do that, create a chatbot and click “Embed on website”.