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What is ChatPerk?
ChatPerk is an AI platform designed to help businesses create personalized AI chat assistants that can be seamlessly integrated into their websites and applications. This tool enables users to develop tailored assistants capable of handling customer inquiries, qualifying leads, boosting conversions, and supporting internal teams, all without requiring any coding knowledge. The platform emphasizes ease of use, allowing for quick setup and deployment.
Users can train their AI assistant by uploading various data sources, such as PDF files, Word documents, or by simply providing a website URL. ChatPerk processes this information to enable the assistant to understand and respond accurately. Customization options allow businesses to align the assistant's appearance (logo, colors) and conversational tone with their brand identity. Once configured, the chat widget can be embedded onto any website using a simple code snippet and integrated with other platforms like WhatsApp, WordPress, and Shopify. Performance monitoring and analytics are available to help refine the assistant's responses and improve user satisfaction over time.
Features
- Data Training: Train the AI assistant using various file types (PDF, Word) or website content.
- Customization: Personalize the assistant's logo, colors, and conversational tone to match brand style.
- Website Integration: Embed the chat widget easily onto any website with a code snippet.
- App Integration: Connect with platforms like WhatsApp, WordPress, Shopify, and Zapier.
- Performance Monitoring: Access real-time insights and analytics to track and improve assistant performance.
- Multiple Data Sources: Utilize websites, help centers, PDFs, or documents to train the assistant.
- Powerful AI Models: Choose from various advanced AI models to power the assistant.
- Conversational AI: Offers natural, human-like interactions.
- Multilingual Support: Capable of communicating in over 85 languages.
- Security: Adheres to data protection regulations with safeguards for data security.
Use Cases
- Automate customer support by answering frequently asked questions.
- Qualify leads by engaging website visitors.
- Increase website conversions through proactive engagement.
- Enhance user engagement on websites and apps.
- Provide multilingual customer service.
- Automate customer engagement processes.
FAQs
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Is my data secure with ChatPerk?
Yes, ChatPerk adheres to strict data protection regulations and has powerful safeguard features to keep your data secured. They state they never share data with third parties. -
How many users can interact with my AI assistant?
There's no limit on the number of users. Once embedded on your website, any visitor can interact with your assistant. You can adjust settings to restrict access if desired. -
How do message credits work?
Each time your assistant responds, it uses one message credit. Monthly credits depend on your plan. Advanced AI models may use more credits, and you can choose the model in settings to balance performance and credit use. -
What happens if I exceed my message credits?
If you exceed your monthly credits, your assistant will pause until credits renew next month. To avoid interruptions, you can upgrade your plan or purchase additional credits. -
When are my message credits renewed?
Credits renew at the start of each calendar month, regardless of your subscription date. For example, if you subscribe on May 15th, credits renew on June 1st.
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