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What is Chariot?
Chariot is an all-in-one moving software platform designed to help moving companies streamline their entire operation, from lead intake to job close-out. It automates sales processes, simplifies scheduling and dispatch, and provides digital tools for crews on move day, reducing manual work and costly mistakes.
With features like a customizable web form, automated estimates, lead management dashboard, job schedule, Mover Hub crew app, digital bills of lading, integrated payments, and real-time insights, Chariot empowers moving companies of all sizes to book more moves, save time, and deliver a better customer experience.
Features
- Web (New Lead) Form: Customizable form that captures lead details and allows customers to self-serve inventory, with over 60% completing inventory on their own.
- Estimates: Quickly build and send professional estimates with automated crew size and hours calculator.
- Lead Management: Manage your sales pipeline seamlessly with automated follow-up emails and texts.
- Job Schedule: Maximize capacity and simplify dispatch with day, week, and month views, capacity tracking, and Google calendar sync.
- Mover Hub: Empower movers with job details, photos, digital bills of lading, time tracking, and customer communication tools.
- Digital Bills of Lading: Go paperless with customizable digital contracts that include photos, signatures, and payment collection.
- Payments: Process card and ACH payments, send payment links, and accept pay-by-QR code.
- Insights & Reporting: Gain instant insights with sales, revenue, marketing ROI, and payroll reports.
- Storage Management: Automated management and billing for storage services.
- White-Glove Support: Personalized onboarding and fast support with average response time under 5 minutes.
Use Cases
- Automate lead intake and follow-ups for moving companies.
- Schedule jobs and dispatch crews efficiently.
- Empower moving crews with digital tools and reduce errors on move day.
- Simplify back office tasks like close-out, invoicing, payroll, and reporting.
- Scale a small moving company with enterprise-grade software.
- Improve operational efficiency for large moving companies.
FAQs
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What makes Chariot different from other moving software?
Chariot offers a simple, easy-to-learn interface with modern features like integrated street views, flexible crew calculators, photos, texting, and payment options. It is highly customizable and handles complex dispatch scenarios. Support is personalized and fast, and the product improves rapidly with daily updates. -
How much does Chariot cost?
Chariot charges a single price based on the size of your moving company, paid quarterly or annually. Pricing starts at $254 per month for the smallest companies, with unlimited users and core features included. -
Is Chariot customizable?
Yes, Chariot is highly customizable. During onboarding, the platform is tailored to your specific business needs, and customer feedback is often turned into product updates within days or weeks. -
Can I process payments through Chariot?
Yes, Chariot has integrated payment processing for card and ACH payments. Setup takes less than 48 hours, and competitive rates are offered with chargeback support. -
If I switch from another moving CRM, will I lose my data?
No. Chariot will port your data over from your previous moving software free of charge.
