What is Celeste?
Celeste is an advanced cloud-based solution designed specifically for debt collection. This platform is tailored to reduce missed payments and efficiently collect non-paying accounts, benefiting Fintechs, Banks, Loan Servicers, Debt Buyers, Finance Companies and Collection Agencies.
Celeste leverages AI and machine learning to optimize the debt collection process. It helps businesses improve collection rates, reduce operational costs, maintain regulatory compliance, and preserve valuable customer relationships. The system is designed to handle any type of debt and any number of accounts, offering a scalable solution for managing past-due accounts.
Features
- Improve Collection Rates: Advanced analytics and machine learning algorithms optimize debt recovery.
- Reduce Costs: Streamlines the collection process, minimizing operational expenses.
- Maintain Compliance: Ensures adherence to relevant regulations and standards.
- Preserve Customer Relationships: Employs strategies to treat customers with dignity.
- Advanced Analytics: Provides end-to-end analytics for informed decision-making.
- Debt Collection Strategy Engine: Utilizes machine learning to determine the most efficient collection methods.
- Scalable Software: Platform designed to easily manage all past due accounts.
Use Cases
- Optimizing debt collection for Fintech companies.
- Managing past-due accounts for banks.
- Streamlining loan servicing collections.
- Assisting debt buyers in recovering outstanding debts.
- Helping finance companies improve collection rates.
- Providing collection agencies with an efficient recovery tool.
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