What is cekura.ai?
Cekura provides a comprehensive testing and monitoring solution specifically designed for Voice AI agents. It empowers development teams to launch robust and reliable voice agents by thoroughly evaluating their performance across a multitude of conversational scenarios. The platform facilitates rapid testing, moving from weeks to minutes, by simulating diverse interactions using AI-generated and custom datasets, incorporating different workflows and user personas.
Beyond testing, Cekura offers continuous monitoring capabilities for deployed agents. It delivers real-time insights, detailed logs, and trend analysis to maintain optimal performance. The system includes alerting features that provide instant notifications for errors, failures, or performance degradation, enabling swift corrective actions. This ensures that voice AI agents consistently meet quality standards and compliance requirements in live environments.
Features
- Scenario Simulation: Test agents against AI-generated and custom datasets, workflows, and personas.
- Parallel Calling: Execute multiple test calls simultaneously for faster evaluation.
- Real Conversation Replay: Replay past conversations to diagnose specific issues.
- Actionable Evaluations: Assess agent performance against defined metrics, including compliance.
- Real-time Monitoring: Gain insights into live agent performance with detailed logs and trend analysis.
- Instant Alerting: Receive notifications for errors, failures, and performance drops.
- Intuitive Dashboard: Visualize performance data for informed decision-making.
Use Cases
- Ensuring Voice AI agent reliability before launch.
- Testing agent performance across diverse conversational scenarios.
- Identifying and debugging issues caused by specific user interactions or prompts.
- Verifying compliance checks within agent conversations.
- Monitoring live Voice AI agent performance and health.
- Rapidly iterating on Voice AI agent development cycles.
- Evaluating agent responses based on custom metrics.
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