Brightpearl Retail Operating System

What is Brightpearl?

Brightpearl is a Retail Operating System designed to help multi-channel merchants and wholesalers automate and streamline their business processes. The platform offers tools to manage inventory, orders, shipping, fulfillment, and warehouse operations, enabling businesses to enhance efficiency and focus on growth.

With Brightpearl's Automation Engine, businesses can save time, reduce errors, and lower labor costs. The system provides advanced inventory planning and forecasting capabilities, allowing companies to optimize their stock levels and respond effectively to market changes. Brightpearl also offers comprehensive retail analytics and a wide range of Plug & Play integrations to connect with various sales channels and other business applications.

Features

Automation Engine: Automates tasks such as order fulfillment, inventory management, shipping, and accounting.
Inventory Planning: Provides sales forecasting and buying recommendations to optimize inventory levels.
Retail Analytics: Offers insights into key performance indicators (KPIs) and industry benchmarks.
Plug & Play Integrations: Connects with various sales channels and tech tools, including Shopify, Amazon, and BigCommerce.
Expert Support: Provides implementation, training, and ongoing support services.

Use Cases

Streamlining operations for multi-channel retailers
Automating order fulfillment and inventory management
Improving sales forecasting and inventory planning
Integrating with various e-commerce platforms and marketplaces
Gaining insights into key business metrics

FAQs

How does Brightpearl's pricing work?

Brightpearl offers tailored pricing based on the specific needs of each customer. Unlimited users are always included at no extra cost. The cost of Brightpearl becomes a smaller percentage of your revenue as you scale.
What is the typical implementation time for Brightpearl?

Customers typically go live in 90-120 days, and Brightpearl has a 97% implementation success rate.
What kind of support does Brightpearl offer?

Brightpearl offers expert-led implementation, bespoke onboarding training, 24/7 unlimited support, and ongoing business consulting from a dedicated Customer Success Manager.