What is Beyond Presence?
Beyond Presence specializes in creating Conversational Video Agents designed to enhance digital interactions. These hyper-realistic avatars are capable of responding and interacting in ways that closely mimic human behavior, providing a more engaging and personalized user experience.
The platform allows users to either create their own avatar from a short video or choose from pre-existing options. Agents can be customized with specific knowledge bases, enabling them to handle a variety of tasks across multiple industries, including customer support, sales, and coaching. The service supports interactions in multiple languages and provides tools for analyzing customer conversations to gather key insights.
Features
- Custom Avatar Creation: Create your own Avatar from a 2-minute video recording or choose from a selection of existing Avatars.
- Conversational Video Agent Setup: Customize your Avatar with a specialized knowledge base.
- Multi-Language Support: Agents can interact in 170 languages.
- Conversation Analysis: Analyze conversations with customers to extract key insights.
- API Integration: Seamlessly integrate Interactive Avatars into your existing platform with API solutions.
Use Cases
- Provide 24/7 customer support in multiple languages.
- Answer potential customers' questions to facilitate purchasing decisions.
- Guide customers, employees, or students to meet their learning goals.
- Automate interactions in online meetings.
FAQs
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What is the difference between an Avatar and an Agent?
An Avatar is a virtual replica of a person that is used as a base for an Agent. An Agent is an Avatar with an assigned job description and knowledge base that can carry out conversations and interactions in the digital world. -
How can I create an Agent?
The process involves three steps: 1. Select an Avatar: Select an Avatar from the available library. 2. Set Up an Agent: Customize your Agent with a name, job description, starting script, and a specialized knowledge base. 3. Share Your Agent: Share your agent with others using a unique meeting link. Anyone with the link can join the conversation with your Agent. -
How long does it take to create an Agent?
If you have all of the information you need to customize your Agent, it will only take you a few minutes. Once you have provided the required information, your Agent will be ready in seconds. -
What languages are supported by Beyond Presence's Agents?
Conversational Agents can have interactions in 29 languages, enabling global reach and effective communication across diverse audiences. Languages supported: Bulgarian, Chinese (Mandarin, Simplified; (Mandarin, Traditional; Cantonese, Traditional), Czech, Danish, Dutch, English (EN, AU, CA, GB), Finnish, French (FR, CA), German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (BR, PT), Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Ukrainian, Vietnamese. -
Can my Agents have conversations on any topic?
Your agents can have conversations on a wide variety of topics. They cannot currently access the internet to provide information on current news, weather, or similar. They cannot discuss any content that would be considered harmful. Please refer to our Terms of Use for more information.
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Beyond Presence Uptime Monitor
Average Uptime
99.92%
Average Response Time
227.6 ms
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