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Astound Digital
Uniting Data, AI, CRM, and Trust for Smarter Decisions and Exceptional Customer Experiences

What is Astound Digital?

Astound Digital is a consulting and technology services company that specializes in driving business outcomes through the strategic application of technology, data, and artificial intelligence. The company focuses on delivering frictionless customer experiences by integrating advanced solutions across sales, marketing, commerce, and service domains. With a team of certified engineers and global delivery centers, Astound Digital helps organizations leverage predictive and generative AI to operationalize data, gain insights, and achieve measurable results.

The company offers a comprehensive suite of services including Agentforce solutions for Salesforce, managed services, B2B and B2C commerce, customer strategy and design, data and AI implementation, service and field service transformation, and marketing and sales activation. Astound Digital serves various industries such as manufacturing, travel, retail, and health sciences, partnering with technology leaders to enhance client engagements and drive innovation.

Features

  • Agentforce Solutions: Unlock the full potential of data, AI, CRM, and security frameworks with Salesforce integration
  • Data & AI Services: Operationalize data using predictive and generative AI to deliver insights and intelligence across organizations
  • Managed Services: Provide ongoing management, maintenance, and support for digital systems along with strategy and consulting
  • B2B Commerce: Create scalable, user-friendly platforms tailored to B2B buyer needs with modern customer experiences
  • Customer Strategy & Design: Develop customer-centric strategies that incorporate business goals and market trends to engage and convert

Use Cases

  • Implementing AI-driven customer experience solutions for B2B commerce platforms
  • Transforming field service operations with Salesforce accelerators and AI tools
  • Developing personalized shopping experiences for B2C commerce to increase loyalty
  • Creating data-driven marketing campaigns across paid media, SEO, and email to drive revenue
  • Operationalizing organizational data with predictive AI for better decision-making in manufacturing and distribution

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