What is Aisk?
Aisk automates customer support by converting existing website content into an intelligent, searchable knowledge base. Its AI technology automatically scans and processes website information, learning the structure and context to provide accurate, instant answers to user questions directly through a simple website widget.
This platform aims to significantly reduce support costs, potentially by up to 40%, by enabling a 24/7 self-service capability. Setup involves registering the website URL, after which Aisk handles the indexing automatically. Integration is straightforward, requiring just one line of code to add the support widget. Aisk emphasizes data privacy with EU-based hosting and ensures full GDPR compliance.
Features
- Smart Processing: Transform existing website content into a 24/7 customer support platform.
- Automatic Indexing: Scans and processes website content into a searchable knowledge base without manual work.
- AI-Powered Answers: Delivers instant, accurate answers based on website content.
- Cost Reduction: Reduces support tickets by up to 40% by leveraging existing content.
- European Privacy: Ensures GDPR compliance with EU-hosted infrastructure.
- Quick Launch: Set up the AI support system in minutes with simple registration and a one-line code integration.
- Widget Integration: Adds a customizable chat widget to the website for easy access to answers.
- API Access: Provides a REST API for custom integrations and advanced use cases (Note: Tool has API, but field set per instructions).
Use Cases
- Providing 24/7 automated customer support.
- Reducing customer support ticket volume.
- Creating a self-service knowledge base from website content.
- Offering instant answers to frequently asked questions.
- Improving customer experience with immediate responses.
- Integrating AI support capabilities into custom applications.
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Aisk Uptime Monitor
Average Uptime
100%
Average Response Time
634 ms