Support AI vs Chatbot Builder AI Detailed comparison features, price

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

Chatbot Builder AI

Chatbot Builder AI provides a platform designed for businesses to easily create sophisticated, custom AI chatbots and Generative Pre-trained Transformers (GPTs). Users can deploy these AI agents across multiple communication channels including websites, social media platforms (like Facebook, Instagram, WhatsApp, Telegram), email, SMS, and even phone calls. The platform emphasizes ease of use, allowing users without coding skills to build and integrate chatbots quickly.

Leveraging cutting-edge AI, Chatbot Builder AI aims to enhance business operations by automating customer service, streamlining communication workflows, and enabling personalized user experiences. It helps businesses improve efficiency, increase responsiveness, and boost customer engagement. The platform also offers integrations with numerous applications and tools, facilitating seamless incorporation into existing business processes and team workflows.

Pricing

Support AI Pricing

Freemium

From $29

Support AI offers Freemium pricing with plans starting from $29 per month .

Chatbot Builder AI Pricing

Freemium

From $50

Chatbot Builder AI offers Freemium pricing with plans starting from $50 per month .

Features

Support AI

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

Chatbot Builder AI

Custom Chatbot & GPT Building: Create tailored AI chatbots and GPTs without needing coding skills.
Omnichannel Integration: Deploy bots across websites, Facebook, Instagram, WhatsApp, Telegram, SMS, Email, and Voice channels.
Natural Language Understanding: Enables chatbots to comprehend and respond to user queries effectively.
Intent Recognition: Identifies the purpose behind user messages to provide relevant responses.
Business Data Personalization: Utilize specific business data to tailor chatbot conversations for increased relevance.
Customizable Chatbot Templates: Start building quickly with pre-designed templates that can be adapted to specific brand needs.
Analytics Dashboard: Access basic and powerful analytics to track chatbot performance and user engagement.
White Labeling Options: Offer the chatbot platform under your agency's brand and domain (Agency/Enterprise plans).
Multi-Account Management: Manage multiple client accounts efficiently from a centralized dashboard (Agency/Enterprise plans).
Live Chat Handover: Seamlessly transfer complex conversations from the chatbot to a human agent.

Use Cases

Support AI Use Cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

Chatbot Builder AI Use Cases

Automating customer service responses 24/7.
Simplifying business communication across multiple digital channels.
Creating personalized user experiences on websites and social media.
Capturing and qualifying leads through automated chat interactions.
Providing instant support and answers to frequently asked questions.
Deploying branded chatbot solutions for clients by marketing agencies.
Integrating AI chat capabilities with existing business software and workflows.

FAQs

Support AI FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.
What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.
Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.
Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.

Chatbot Builder AI FAQs

Do I Need to Obtain My Own API Key from OpenAI?

For the Basic plan, the OpenAI key for GPT-4o mini (5M token limit) is included. If you wish to use GPT-4, you'll need to link your own key. Enterprise plan users must connect their own API key.
Do I Need Coding Skills to Integrate My Bot with Channels Like Facebook and Instagram?

No, ChatBotBuilder.ai simplifies integration, allowing connection to channels with a few clicks in under 2 minutes by following instructions.
Is ChatBotBuilder.ai Certified by Meta?

Yes, ChatBotBuilder.ai is officially certified by Meta, ensuring seamless integration with Facebook and Instagram.
What Steps Should I Take if I Need Assistance or Encounter an Issue?

Use the website chat bot for immediate assistance or the dedicated help section in the Discord community if you are a member. Support is available 24/7.
What Steps Should I Take if I Need to Request a Refund?

To request a refund for your most recent payment, email the support team or start a support ticket. The refund policy applies only to the last payment. Pro accounts have a 30-day money-back guarantee, while Whitelabel and Custom domain sales are final.