Hello24
vs
AutoChat
Hello24
Hello24 is a comprehensive WhatsApp commerce platform that integrates artificial intelligence to transform business communications and sales. As an official Meta Tech Partner, the platform enables businesses to create sophisticated WhatsApp shops, implement automated marketing campaigns, and provide round-the-clock customer support through conversational AI.
The platform features a robust suite of tools including checkout-on-chat functionality, automated order notifications, customer segmentation, and analytics. With pre-built e-commerce conversational flows and integration capabilities with popular platforms like Shopify and WooCommerce, Hello24 enables businesses to leverage WhatsApp as a powerful commerce channel.
AutoChat
AutoChat provides a comprehensive suite of tools designed to optimize WhatsApp Business communications through AI-driven automation. It enables businesses to automate workflows, handle customer queries instantly, and enhance customer loyalty by leveraging WhatsApp as a primary communication channel. The platform facilitates the creation of sophisticated chatbots without requiring any coding knowledge, allowing for automated responses, lead qualification, and FAQ management.
Beyond chatbots, AutoChat integrates directly with eCommerce platforms like Shopify and WooCommerce, enabling businesses to offer a native shopping experience within WhatsApp, complete with an integrated checkout system and abandoned cart recovery features. It also includes capabilities for bulk messaging to reach large audiences and a unified team inbox, allowing multiple agents to manage customer conversations efficiently from a single WhatsApp number, improving sales and support processes.
Hello24
Pricing
AutoChat
Pricing
Hello24
Features
- WhatsApp Shop: Complete e-commerce functionality within WhatsApp
- AI Chatbot: 24/7 automated customer support and engagement
- Payment Integration: 2-click payment processing on chat
- Marketing Automation: Targeted campaigns and customer segmentation
- Cart Recovery: Automated abandoned cart recovery system
- Multi-platform Integration: Connected with Shopify, WooCommerce, Zoho CRM
- Analytics Dashboard: Comprehensive performance tracking and insights
- Multilingual Support: Chatbot functionality in multiple languages
AutoChat
Features
- No Code Chatbot Builder: Build powerful chatbots without programming for auto-responses, lead qualification, and FAQs.
- WhatsApp Commerce: Offer products directly within WhatsApp, integrating with WooCommerce, Shopify, or custom platforms.
- Bulk Messaging & Team Inbox: Reach thousands with bulk messages and manage incoming chats efficiently with multiple agents.
- GPT-4 AI Chatbot: Utilize advanced AI for building powerful and intelligent chatbots.
- Native Integrations: Connect seamlessly with preferred cloud applications like OpenAI, Zapier, Make.com, and Google Apps.
- Unified Team Inbox: Manage sales and support chats with a multi-agent system on web and mobile.
- AI Chat using Business Data: Leverage business-specific data to enhance AI chat interactions.
- Text & Voice Conversation AI: Engage customers through both text-based and voice-based AI interactions.
- Official WhatsApp Business API Integration: Secure an official WhatsApp Business account and integrate with existing POS/ERP/eCommerce systems.
Hello24
Use cases
- E-commerce sales through WhatsApp
- Automated customer support
- Marketing campaign management
- Lead generation and qualification
- Order and shipment tracking
- Cart abandonment recovery
- Customer engagement automation
- Sales funnel optimization
AutoChat
Use cases
- Automating WhatsApp customer service workflows.
- Instantly resolving customer queries via AI chatbots.
- Qualifying leads automatically through WhatsApp conversations.
- Providing 24/7 support by answering frequently asked questions.
- Selling products directly within the WhatsApp application.
- Recovering abandoned carts through automated WhatsApp messages.
- Sending promotional or informational bulk messages on WhatsApp.
- Managing customer support collaboration with a shared team inbox.
- Enhancing customer engagement using AI-powered conversations.
Hello24
FAQs
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What security measures does Hello24 implement?
Hello24 implements enterprise-grade security including ISO 27001:2013 certification, SHA-256 encrypted HTTPS, AES-256 storage encryption, and robust access controls.What integrations does Hello24 support?
Hello24 integrates with Shopify, WooCommerce, Zoho CRM, and Google Sheets, allowing for seamless connection with existing business tools.How many agent logins are supported in different plans?
The Growth plan supports up to 8 agent logins, the Pro plan supports up to 15 agent logins, and the Enterprise plan offers custom number of agent logins.What languages does the chatbot support?
Hello24 offers multilingual chatbot functionality, allowing businesses to communicate with customers in multiple languages.
AutoChat
FAQs
-
What makes AutoChat a leading WhatsApp Automation Platform?
AutoChat offers advanced cloud-based solutions like a no-code chatbot builder, bulk messaging, and seamless eCommerce integration, tailored for WhatsApp Business automation.How does AutoChat simplify chatbot development without coding?
AutoChat features a powerful No Code Chatbot Builder, enabling users to create robust chatbots effortlessly with support for media, interactive elements, API integration, and third-party add-ons.What sets AutoChat apart in the eCommerce landscape?
It provides a native WhatsApp shopping experience with integrated checkout, direct integration with platforms like Shopify and WooCommerce, and effective abandoned cart recovery features.How does AutoChat enhance team collaboration and support efficiency?
AutoChat's Unified Team Inbox allows multiple agents to handle incoming messages on a single WhatsApp number, featuring access control, performance monitoring, and agent management capabilities.What benefits does AutoChat offer through official WhatsApp Business integration?
Benefits include obtaining an official WhatsApp Business account quickly (within 2 days), seamless integration with existing systems (POS/ERP/eCommerce), support for webhooks/APIs, and instant bulk notification delivery.
Hello24
Uptime Monitor
Average Uptime
88.03%
Average Response Time
1144.87 ms
Last 30 Days
AutoChat
Uptime Monitor
Average Uptime
97.73%
Average Response Time
114.5 ms
Last 30 Days
Hello24
AutoChat
