HeiChat vs Chatwit Detailed comparison features, price

HeiChat

HeiChat provides an efficient way to engage customers and improve conversion rates for e-commerce businesses. This advanced AI chatbot offers personalized customer support 24/7, supporting over 90 languages, addressing inquiries, and recommending products.

It integrates seamlessly with popular e-commerce platforms such as Shopify and WooCommerce, and installation is quick and requires no technical skills. The chatbot can be trained with a knowledge base to provide accurate and relevant answers to customer questions, improving the overall shopping experience.

Chatwit

Chatwit provides an intelligent AI chatbot solution aimed at improving website user experience and engagement. It integrates smoothly into websites, offering personalized and adaptable conversations by remembering past interactions. This AI tool ensures constant availability, providing real-time support and answering user queries around the clock, even outside standard business hours.

Designed for global reach, Chatwit supports multiple languages, enabling businesses to connect with a wider audience. It also functions as a smart lead generation tool, prompting users to share contact information during conversations. Businesses can customize the chatbot's appearance to align with their brand identity using various color palettes and gradients. Setting up Chatwit requires no complex coding; users receive a simple script code to embed on their website after customization.

HeiChat

Pricing

Freemium

Chatwit

Pricing

Contact for Pricing

HeiChat

Features

Personalized Answers 24/7: Provides continuous, tailored support to customers.
Multilingual Support: Operates in over 90 languages.
Fast Navigation: Offers quick and natural conversations for instant customer assistance.
Customer Data Analysis: Delivers insights into customer needs through a powerful dashboard.
E-commerce Platform Integration: Seamlessly integrates with Shopify and WooCommerce.
Trainable AI: Allows users to refine the AI's responses for greater accuracy.
Multiple AI Models: Users can choose different AI models including GPT-4.

Chatwit

Features

Seamless Integration: Designed to become a part of your website effortlessly.
Personalized & Adaptable: Remembers past interactions and adapts responses for accuracy.
24/7 Availability: Provides real-time support around the clock.
Global Reach: Offers multilingual support for diverse users.
Smart Lead Generation: Captures leads by encouraging users to share contact info during conversations.
Customizable Interface: Tailor appearance (colors, gradients) to match brand identity.
No-Code Setup: Embed chatbot easily with a provided script code.

HeiChat

Use cases

Answering customer inquiries about products and services
Providing product recommendations based on customer preferences
Assisting with order tracking and shipping information
Addressing FAQs about return policies and other shop policies
Improving website navigation and user experience
Gathering customer feedback and insights

Chatwit

Use cases

Enhancing website user engagement.
Automating customer support responses.
Providing 24/7 assistance to website visitors.
Generating leads through conversational forms.
Offering multilingual support on websites.
Personalizing user interactions based on past behavior.

HeiChat

FAQs

What is HeiChat?

HeiChat is a no-code AI Chatbots builder using an advanced scraping technology to provide instant and accurate answers to your customers' questions 24/7.

What are the differences between the Heichat Shopify app and the website version?

The Shopify app and the website version are completely independent. The Shopify app is specifically built for Shopify and deeply integrated with it. If you have a Shopify site, we strongly recommend using the Shopify app. The website version uses web crawlers, manual import of knowledge bases, and other methods to obtain data. It is more general-purpose and suitable for all websites.

How can I add my chatbot to my website?

You can add your chatbot in a few clicks by going in Dashboard > Install to your store> Click on Install. At the moment you can either install it manually by pasting our code snippet in your header, or choose our partners integrations (Shopify, Wordpress…)

Does it support other languages?

HeiChat supports more than 70 languages. No matter the language of your store, HeiChat will answer your customers based on the language they use to ask questions or interact with your Chatbot.

Does it use ChatGPT or GPT4?

Indeed, HeiChat uses GPT-3.5/GPT-4/Claude AI technology to provide the most accurate answers to your visitors and customers, and to keep the conversation with your users as natural and human as possible.

Chatwit

FAQs

How does Chatwit adapt to evolving user needs?

Chatwit adapts by remembering past interactions and tailoring its responses to individual user needs, ensuring increasingly accurate and helpful information over time.

Can I customize Chatwit to reflect my brand identity?

Yes, Chatwit is a customizable chatbot building platform that allows you to tailor its appearance, including color palettes and gradients, to match your brand identity.

HeiChat