Chatzap vs ChatSMB Detailed comparison features, price

Chatzap

Chatzap is an AI sales chatbot designed to enhance customer engagement and drive conversions for SAAS businesses. By simply providing a link to your website, Chatzap automatically learns about your offerings and tailors a chatbot accordingly. This chatbot interacts with visitors, providing personalized responses to meet their needs and ultimately converting them into paying customers.

The platform allows for customization of the chatbot's appearance, ensuring it aligns with your website's design. Chatzap can also collect leads for later follow-up. The installation process is straightforward, involving pasting a script into your website's HTML, and it's designed to not affect webpage loading speed.

ChatSMB

ChatSMB offers an AI-powered chat solution designed to enhance customer engagement and lead generation for businesses. The AI agent is available 24/7 on your website, responding to inquiries and nurturing prospects.

The platform seamlessly transitions between AI chat and live chat, allowing businesses to engage in real-time conversations when available. All interactions are conveniently delivered to your inbox, ensuring efficient follow-up and maximizing customer interaction effectiveness.

Chatzap

Pricing

Freemium

ChatSMB

Pricing

Free Trial

From 49$

Chatzap

Features

Personalized Sales Chatbot: Automatically learns from your website to create a tailored chatbot.
Customize Appearance: Easily customize the chatbot's look to match your website.
Collect Leads: Captures visitor information for later follow-up.
Live Preview: See the refreshed appearance of your widget in real-time.
Multi-Lingual Support: Chatzap supports 95 languages

ChatSMB

Features

AI Agent: Available 24/7 to respond to customer inquiries and nurture prospects.
Live Chat Integration: Allows businesses to switch to live chat when available.
Inbox Delivery: Finished conversations are sent to your inbox for follow-up.
Lead Capture: Captures contact information upfront for improved lead generation.
Customizable Widget: Customize the widget appearance.
Automated Site Crawl: Gathers basic information about your company.

Chatzap

Use cases

Boosting sales for SAAS products.
Providing VIP treatment to website visitors.
Automating the sales process.
Enhancing lead generation.
Improving ROI on marketing efforts.

ChatSMB

Use cases

Responding to customer inquiries instantly, 24/7.
Generating leads by capturing contact information.
Nurturing prospects through conversational AI.
Providing customer support.
Managing customer interactions during and outside of business hours.

Chatzap

FAQs

What is Chatzap?

Chatzap is a super smart AI sales chatbot. It will assess your visitors and convert them into paying customers based on their suitability.

Where is my data stored?

Your data content is stored in AWS, us-east servers.

Can I test out my own chatbot first before embedding it on my website?

Certainly! You can try out your own chatbot from your dashboard.

How can I embed the chatbot on my own website?

You can embed your chatbot simply by pasting a script that will be given to you via the dashboard, after you create your bot. Simply paste it in your website HTML and it will appear.

What are message credits?

Every time a message is sent to the chatbot, whether by a visitor or yourself, it deducts 1 message credit. These credits are pooled across your chatbots and renew monthly.

ChatSMB

FAQs

Can I customize the chat widget?

Yes, you absolutely can! You can change things like the color of the widget to your branding, the profile picture, and the name of the digital assistant.

How does the AI know how to talk about my business?

ChatSMB is trained to only talk about your business based on the context it’s given. When you sign up and enter your domain, it will automatically crawl your site once to get some basic information about the business that it can speak to. You can customize the rest of the bot easily by adding language prompts in our customization page.

Chatzap