Chatterdocs favicon Chatterdocs vs Doks.ai favicon Doks.ai

Chatterdocs

Chatterdocs offers a powerful solution for businesses seeking to enhance their customer engagement through AI-powered chatbots. The platform utilizes the same technology as ChatGPT to create intelligent conversational agents that can understand and respond to customer queries using company-specific data, delivering accurate answers instantaneously.

The platform features an intuitive interface that allows users to build and customize chatbots without any coding knowledge. These chatbots can be seamlessly integrated with various platforms including websites, WhatsApp, Messenger, and Slack, while offering capabilities such as lead capture, appointment booking, and advanced analytics for tracking visitor interactions.

Doks.ai

Doks.ai is an AI chatbot builder that enables businesses to create customized chatbots. These chatbots integrate into websites or documentation to answer user queries. It achieves this by syncing with existing websites, documentation, or knowledge base systems.

Doks.ai allows users to train their AI chatbot on their own data sources. These sources can include a website, knowledgebase articles, HelpDesk tickets, or other resources. The platform offers seamless integration, customizable designs, and multiple form templates for lead generation and support. By offering self-service options, Doks.ai aims to improve customer experience and reduce support ticket volume by 40-70%.

Chatterdocs

Pricing

Freemium
From 9$

Doks.ai

Pricing

Paid
From 19$

Chatterdocs

Features

  • No-Code Builder: Build and customize chatbots without programming knowledge
  • Multi-Platform Integration: Compatible with websites, WhatsApp, Messenger, and Slack
  • Data Import Flexibility: Upload PDFs, CSV, RichText, Markdown, and audio files
  • Lead Generation: Collect visitor information and book appointments automatically
  • Analytics Dashboard: Track and analyze visitor interactions and conversations
  • Custom AI Persona: Personalize chatbot communication style and brand voice
  • Live Chat Takeover: Seamless transition to human support when needed
  • Content Sync: Automatic updates from connected website and knowledge base

Doks.ai

Features

  • Self-service AI Chatbot: Provides instant answers to user queries, reducing support ticket volume.
  • Trainable AI: Allows training the chatbot on various data sources like websites, documents, and HelpDesk tickets.
  • Lead Conversion: Offers multiple form templates for lead generation and support ticket creation.
  • Customizable Design: Enables personalization of the chatbot's appearance to match brand identity.
  • Multiple Integrations: Embed the chatbot as a floating button, or with custom trigger buttons.
  • Markdown support: Supports markdown for chatbot interaction
  • Prompt Fine-tuning: Gives instructions or prompts to customize chatbot's responses.

Chatterdocs

Use cases

  • 24/7 Customer Support
  • Lead Generation and Capture
  • Appointment Scheduling
  • Knowledge Base Navigation
  • Sales Inquiries Handling
  • Website FAQ Management
  • Internal Team Support
  • Marketing Campaign Automation

Doks.ai

Use cases

  • Customer support
  • Lead generation
  • Documentation assistance
  • Technical support
  • E-commerce assistance

Chatterdocs

FAQs

  • What are AI agents?
    AI agents are personal assistants powered by conversational AI that perform tasks based on written instructions. They can automate various tasks like customer support, lead generation/qualification, and building searchable knowledge bases.
    How are the AI agents trained?
    Agents are trained through various sources including direct training prompts and data sources like website URLs or documents containing relevant information. This allows the agent to provide accurate responses based on specific content.
    What if someone wants to speak to a real human?
    Customers can request to speak with a human, triggering an alert to team members. The chat can be transferred between AI agents and human team members for efficient customer support.
    How do I add a chatbot to my website?
    Sign up and design your chatbot through the dashboard, then copy-paste the widget code onto your site. Most popular providers like WordPress, Shopify, and Webflow have sections for code integration.

Doks.ai

FAQs

  • What type of data is required to create my chatbot?
    You can enter your website URLs, XML-Sitemap, or paste text or document. The data should contain the information that you want your chatbot to know.
    Are there limits to the number of documents I can add to Doks AI?
    No, there are no limits to the number of documents you can upload and train.
    How do I retrain the chatbot?
    You can update the data your chatbot is trained on by clicking on Manage section and then clicking 'Retrain AI' button.
    Can I customize the look and feel of my chatbot?
    Yes, you can customize the look and feel of your chatbot by changing its background, color scheme, logos, widget icon, and avatar.
    Is there a limit on the number of users that can access my Doks.ai chatbot?
    No, there are no limits on the number of users that can access or chat with your chatbot.
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