ChatPuma vs chatflowapp.com Detailed comparison features, price

ChatPuma

ChatPuma empowers businesses to create and deploy AI-powered chatbots for customer support within minutes, requiring no coding skills. The platform leverages your website's data, enabling the chatbot to provide real-time and accurate answers to customer inquiries. This reduces operational costs, frees up resources and increase customer satisfaction.

ChatPuma offers extensive customization options, allowing you to tailor the chatbot's appearance and messaging style to reflect your brand identity. Functionality includes features to adjust the chatbot responses' emotion and tonality. The platform easily integrates with popular applications.

chatflowapp.com

ChatFlow is a no-code AI chatbot platform designed to enhance customer engagement, automate lead generation, and streamline support processes. It allows businesses to quickly create and deploy AI-powered chatbots by simply adding a website link and a single line of code to their site.

The platform offers features beyond standard chatbot interactions, including real-time session replays, heatmaps, and analytics. These tools provide insights into customer behavior, enabling businesses to optimize customer journeys and improve conversion rates. ChatFlow also supports seamless integrations with various third-party tools.

ChatPuma

Pricing

Freemium

From 19$

chatflowapp.com

Pricing

Freemium

From 19$

ChatPuma

Features

Website Integration: Easily embed chatbots on your website as an iframe or chat bubble.
Data Training: Train chatbots on your website content for accurate and relevant responses.
Customization: Customize chatbot appearance and messaging style to match your brand.
Multi-lingual Support: Offers support for over 100 languages.
No-Code Builder: Create chatbots in minutes without any coding.
Multiple Data Sources: Train a single chatbot on various sources, like different website pages.
Brand Customizations: Tailor the chatbot's appearance to align with your brand identity.
Unlimited Retrainings: Continuously refine your chatbot's knowledge base.

chatflowapp.com

Features

AI Powered Chatbot: Help customers instantly with a fully branded AI chatbot and resolve problems faster.
Powerful Analytics: Unlock deeper insights for more satisfied customers, higher ROI, and better experiences.
Real-time Recordings: See the decisions behind your customers actions and remove friction in your journeys faster.
One Click Integrations: Connect with endless tools and add-ons to make your chatbot ultra valuable for your business.
Live Replays & Heatmaps: See in real-time what your visitors are doing on your website.
Multi-language conversations: It can help customers all over the world.

ChatPuma

Use cases

Automating customer support inquiries.
Improving lead and email generation.
Providing 24/7 customer service.
Reducing customer service response times.
Scaling support during peak periods.
Personalizing customer interactions.

chatflowapp.com

Use cases

Automate answering repetitive questions and shorten resolution times.
Collect customer information, send data, and connect leads.
Gain instant insights into why customers make decisions.
Capture leads, feedback, and events directly from the chatbot.
Provide personalized recommendations to drive high-quality leads.

ChatPuma

FAQs

On what data can the chatbot be trained on?

Your chatbot can be trained on data from your website. You can provide a link to your website and we will extract all the business-relevant content from various sources such as web pages, documents, and files. Then, you can select the which data sources you want to use and which to exclude for your chatbot training.

Where is my data stored?

We do not store your website data in a readable format. We only store the trained model that is used to generate responses to user queries. The trained model is stored in a secure cloud storage. We do not share your data with anyone and do not use your data for any other purpose than to train your chatbot.

What is the difference between the free and paid plans?

The free plan has limited access to features and messages volume. The paid plan is recommended for commercial use.

What languages does it support?

ChatPuma supports 100+ languages. You can have your website in any language and then have conversation in any language.

Can I share a chatbot I created?

Yes, you can share the URL of your chatbot with anyone or embed it on your website.

chatflowapp.com

FAQs

Is there a free trial available?

Even better than a free trial is our Free plan! You can use ChatFlow without any credit card details!

Can I change my plan later?

Of course you can! Our pricing scales with your company. Simply upgrade your account when you need, we even let you know when your account is nearing it's limit for you to upgrade your plan.

What is your cancellation policy?

We understand that things change. You can cancel your plan at any time and you don't even need to tell us!

How does billing work?

Unlike competitors we don't charge per team, user or seat instead it's one fixed fee so you know exactly what you are paying!

Do you charge for over usage?

We do not charge additional fees outside your normal subscription plan.