CallFluent AI vs Callin.io Detailed comparison features, price

CallFluent AI

CallFluent AI provides a platform to create human-like AI voice agents capable of handling phone calls 24/7. These agents automate both inbound and outbound calls, improving customer interactions and increasing efficiency.

The platform integrates with over 3000 applications, including GHL, HubSpot, and Zapier. Call recordings, transcriptions, and sending SMS messages during calls are also supported functionalities.

Callin.io

Callin.io delivers advanced voice AI technology through ready-to-use and custom AI phone agents designed for businesses of various sizes. It equips teams with AI capabilities to manage both inbound and outbound communications effectively, ensuring consistent customer interaction around the clock. The platform focuses on automating tasks such as answering frequently asked questions, capturing leads, booking appointments, and following up on necessary documentation, thereby optimizing business processes and improving conversion rates.

The service emphasizes scalability, allowing businesses to handle any call volume in multiple languages without increasing headcount. It integrates seamlessly with existing CRM systems and call center technologies, offering enhanced data collection through real-time call transcripts and conversation insights. Features like multi-channel engagement via SMS, WhatsApp, and email supplement the core voice capabilities, providing a comprehensive communication solution. White-label options are available, enabling businesses to brand the AI agents as their own.

Pricing

CallFluent AI Pricing

Paid

From $37

CallFluent AI offers Paid pricing with plans starting from $37 per month .

Callin.io Pricing

Free Trial

From $30

Callin.io offers Free Trial pricing with plans starting from $30 per month .

Features

CallFluent AI

Human-like Voices: Create AI voice agents with realistic voices and intelligent speech detection.
No-Code Agent Builder: Get started in three simple steps using a visual agent configuration tool.
Multi-lingual Support: Agents can understand and speak over 30 languages.
ElevenLabs Integration: Access a wide range of voices and accents, including voice cloning.
Call Management: Record, transcribe, and review phone calls.
Workflow Integrations: Connect with over 3000 apps, including Zapier and webhooks.
SMS & Email: Send SMS messages and emails during calls.
Call Forwarding: Transfer calls to specific team members or departments.
AI Audio Intelligence: Superior Noise Reduction in Calls, Customer Sentiment Analysis, Advanced Call Summary, User Intent & topic detection, and Voicemail detection.

Callin.io

AI Receptionist (Inbound): Responds to unanswered calls 24/7, captures leads, assists with appointment bookings.
AI Sales Agent (Outbound): Handles outbound calls, CRM integrated, engages external customers and internal employees.
Custom AI Phone Agent: Tailored AI voice agents for specific business needs.
White-label Option: Brand the AI call handling service for your business.
Multilingual Capabilities: Supports various languages (English, Dutch, French, Italian, Spanish, German, Hindi, Portuguese).
Seamless Integration: Works with existing CRM solutions, call center technology, Zapier, Make.com, and Google Calendar.
Enhanced Data Collection: Provides real-time call transcripts and valuable insights.
Multi-channel Engagement: Uses SMS, WhatsApp, and emails for communication.
Scalability: Equipped to handle any volume of calls.
Per-second Billing: Offers cost-efficient call handling with SIP trunking.

Use Cases

CallFluent AI Use Cases

Automate outbound calls for sales teams and close clients during phone calls.
Provide 24/7 customer support.
Manage appointment bookings and reminders.
Handle peak call center times.
Collect customer feedback.
Streamline dental implant inquiries and appointments.
Provide instant property details for real estate agencies.

Callin.io Use Cases

Answering FAQs over the phone 24/7
Capturing inbound leads and booking appointments
Following up on missing documents and incomplete applications
Providing 24/7 customer support and resolving enquiries outside work hours
Proactively reaching out for payment/appointment reminders or updates
Scaling customer service operations without increasing headcount
Handling after-hours support calls
Implementing conversational marketing via phone
Automating call centre functions
Managing financial services customer interactions

FAQs

CallFluent AI FAQs

Do I need to install CallFluent?

No, you don’t need to download or install anything. Callfluent is a cloud based app, that means that it is hosted in the cloud and you can access it from any device anytime.
Can I use CallFluent in Sales Calls?

Yes, absolutely! CallFluent is designed to enhance sales calls by providing AI-powered agents that can engage with customers, answer questions, and assist in closing deals effectively.
Can I use CallFluent in Customer Support?

Certainly! CallFluent is ideal for customer support, allowing you to automate responses, handle inquiries, and provide assistance to customers in a timely and efficient manner.
Can I integrate CallFluent with other tools or platforms?

Yes, CallFluent offers flexible integration options to seamlessly connect with your existing tools and platforms. Whether it's CRM software, helpdesk systems, or other communication channels, you can integrate CallFluent to enhance workflow efficiency and maximize productivity.
Can I customize the behavior of AI agents on CallFluent?

Yes, you can! CallFluent offers customization options that allow you to tailor the behavior of AI agents to match your brand's tone, style, and specific requirements. From scripting responses to adjusting conversational flow, you have full control over how your AI agents interact with customers.

Callin.io FAQs

What methods of payment do you accept?

Payments are processed through Stripe.
What kind of onboarding assistance do you offer?

White-glove onboarding with dedicated support is offered for Elite subscribers.
How do I get a phone number for the service?

You can either import your existing Twilio number for free or purchase a new phone number directly from Callin.
Can I access call transcripts and recordings?

Yes, call transcripts and recordings are available for retrieval.
Can the voice assistant perform actions after a call?

Yes, the AI can schedule appointments via Google Calendar, send personalized emails/SMS, and integrate with platforms like Make.com and Zapier for thousands of automations.